Device frozen with Asus logo displayed.

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KronicAction
Junior Member

11-01-2017, 07:06 AM

I just added an RX580 and a 600W power supply to my PC, and it’s working now. It passes the test only after I take out the CMOS battery to reset the BIOS.

KronicAction

11-01-2017, 07:06 AM #1

I just added an RX580 and a 600W power supply to my PC, and it’s working now. It passes the test only after I take out the CMOS battery to reset the BIOS.

frenero
Member

171

11-01-2017, 11:31 AM

Providing detailed information will assist in resolving the issue. It seems this might involve a compatibility problem with device support.

frenero

11-01-2017, 11:31 AM #2

Providing detailed information will assist in resolving the issue. It seems this might involve a compatibility problem with device support.

DanyKing_
Junior Member

11-01-2017, 11:38 AM

I have the following components: Ryzen 5 3350G, 16GB RAM, DDR4 2666MHz, X570 motherboard from ASUS Prime A320M-K, 600W PSU from Njoy Titan.

DanyKing_

11-01-2017, 11:38 AM #3

I have the following components: Ryzen 5 3350G, 16GB RAM, DDR4 2666MHz, X570 motherboard from ASUS Prime A320M-K, 600W PSU from Njoy Titan.

Mimgu
Member

131

11-05-2017, 10:56 AM

I attempted to reinstall Windows (version 11) believing certain drivers were responsible, but the issue persists—PC doesn’t restart normally and stays locked on the post screen. I also updated the BIOS to the newest release without resolving the problem.

Mimgu

11-05-2017, 10:56 AM #4

RB1000
Junior Member

11-06-2017, 03:00 AM

Check if the RX 580 is connected via its own output or your main video cable. Consider turning off the RX 580's internal graphics in BIOS if needed.

RB1000

11-06-2017, 03:00 AM #5

Check if the RX 580 is connected via its own output or your main video cable. Consider turning off the RX 580's internal graphics in BIOS if needed.

evanbretan
Junior Member

11-06-2017, 06:47 AM

It is turned off and configured for the GPU.

evanbretan

11-06-2017, 06:47 AM #6

It is turned off and configured for the GPU.

benman2004
Junior Member

11-08-2017, 01:13 AM

I've noticed on some A320 boards that limited space in the BIOS affects updates for 3000-series models, often requiring removal of certain device support. In one instance, the problematic update came after several revisions before the 3000-series update, making it hard to locate. Also, are you running any M.2 drives? It's conceivable that the M.2 and GPU are competing for the same lanes—some boards include two M.2 slots for this reason. If M.2/PCIe issues aren't the issue, it's not uncommon for PCIe devices to block specific SATA ports, which can prevent booting or even hide the boot drive entirely. If this applies, you might try swapping your SATA boot drive to another port.