Device Frequently Crashes System Experiences Frequent Freezes Need Assistance? Contact Support
Device Frequently Crashes System Experiences Frequent Freezes Need Assistance? Contact Support
Over several weeks of using my 6500xt, my system frequently shuts down unexpectedly while playing games like Fortnite. I've checked all the AMD settings and tweaked graphics options, even removed old Nvidia drivers. Still, the crashes persist. My specs are: GPU 6500xt, 32GB Corsair RAM, Intel i7-10700F, CX750F power supply, running Windows 11. Please note the issues: black screen, abrupt shutdowns, no warnings.
You have a practical way to remove any software bias. Since something isn’t functioning properly, you’re left with three options if we assume everything worked before the 6500XT. Windows AMD Drivers and Nvidia Drivers Fresh Windows can fully eliminate Nvidia Drivers, though we wish DDU succeeded. This process also resolves any interference or leftover issues.
The problem appeared about two to four weeks after setting up my 6500xt, suggesting the issue might stem from the software rather than hardware.
I went back through my files starting around when the problem began and earlier. Mostly minor stuff—Citra (the emulator), an emulator file, and Avast antivirus scan.
Consider your privacy needs and data protection policies before deciding.