F5F Stay Refreshed Hardware Desktop Device failure on USB 3.0 connection for external hard drive.

Device failure on USB 3.0 connection for external hard drive.

Device failure on USB 3.0 connection for external hard drive.

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OKNK
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02-27-2016, 02:18 AM
#1
My external ADATA 2TB hard disk isn’t functioning properly when connected to my laptop, which only has a USB 3.0 port. Using a USB 2.0 hub helps but only works with one USB port on that hub. It doesn’t work on other laptops with multiple ports, even though it worked on a different machine with both 3.0 and 2.0 ports. I’m using both devices running Windows 10 x64 22H2.
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O
OKNK
02-27-2016, 02:18 AM #1

My external ADATA 2TB hard disk isn’t functioning properly when connected to my laptop, which only has a USB 3.0 port. Using a USB 2.0 hub helps but only works with one USB port on that hub. It doesn’t work on other laptops with multiple ports, even though it worked on a different machine with both 3.0 and 2.0 ports. I’m using both devices running Windows 10 x64 22H2.

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S
ssheerio
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02-27-2016, 10:13 AM
#2
I think the laptop's USB connection isn't delivering sufficient power for the hard drive, whereas the hub's port works fine. The specs indicate it needs 900 mA, which a USB 3 port should supply, though this isn't guaranteed on mobile devices.
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S
ssheerio
02-27-2016, 10:13 AM #2

I think the laptop's USB connection isn't delivering sufficient power for the hard drive, whereas the hub's port works fine. The specs indicate it needs 900 mA, which a USB 3 port should supply, though this isn't guaranteed on mobile devices.

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A
Abood_99am
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02-27-2016, 11:18 AM
#3
The USB hub lacks external power, only the laptop supplies the same voltage. Can we adjust the port address to a different one?
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Abood_99am
02-27-2016, 11:18 AM #3

The USB hub lacks external power, only the laptop supplies the same voltage. Can we adjust the port address to a different one?

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GamingPanda54
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02-27-2016, 11:45 AM
#4
You can use a powered USB hub with a transformer to help diagnose problems. It seems a 3.0 model might not work backward.
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GamingPanda54
02-27-2016, 11:45 AM #4

You can use a powered USB hub with a transformer to help diagnose problems. It seems a 3.0 model might not work backward.

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Lorddoom139
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02-27-2016, 03:53 PM
#5
Consider changing the cable. What exactly are you asking about? Does it actually function? Is there a nearby WiFi router?
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Lorddoom139
02-27-2016, 03:53 PM #5

Consider changing the cable. What exactly are you asking about? Does it actually function? Is there a nearby WiFi router?

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