F5F Stay Refreshed Hardware Desktop Device fails to launch. Issue with Asus Prime B550 and AMD Ryzen 5 5600.

Device fails to launch. Issue with Asus Prime B550 and AMD Ryzen 5 5600.

Device fails to launch. Issue with Asus Prime B550 and AMD Ryzen 5 5600.

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GreenLightFabi
Senior Member
696
03-28-2022, 12:09 PM
#1
Hi everyone, my system built last night isn't starting up properly. The motherboard lights come on, but the power button doesn't work. Connected to the monitor via HDMI – double-checked the F panel connection and everything looks good. It has a Gen 1 USB 3.2 port and is plugged in correctly. I've attached the parts list. There was a mistake with the AM4 slot retention system. I dropped my CPU into the slot, bolted the heat sink on top, thinking AMD had made those clips unnecessary. I haven't put together a PC since the Intel quad era and assembled it in dim light. The retention clip at the bottom must be opened, the CPU needs to be placed in the slot, then the arm should lock it securely. Thanks for your help! Looking forward to the next update in the comments—I think I resolved that one too. Edited July 5, 2022 by Alex.Pawelczyk Fixed issue
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GreenLightFabi
03-28-2022, 12:09 PM #1

Hi everyone, my system built last night isn't starting up properly. The motherboard lights come on, but the power button doesn't work. Connected to the monitor via HDMI – double-checked the F panel connection and everything looks good. It has a Gen 1 USB 3.2 port and is plugged in correctly. I've attached the parts list. There was a mistake with the AM4 slot retention system. I dropped my CPU into the slot, bolted the heat sink on top, thinking AMD had made those clips unnecessary. I haven't put together a PC since the Intel quad era and assembled it in dim light. The retention clip at the bottom must be opened, the CPU needs to be placed in the slot, then the arm should lock it securely. Thanks for your help! Looking forward to the next update in the comments—I think I resolved that one too. Edited July 5, 2022 by Alex.Pawelczyk Fixed issue

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SinixYT
Member
224
03-28-2022, 12:38 PM
#2
No, not every single power cable is connected.
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SinixYT
03-28-2022, 12:38 PM #2

No, not every single power cable is connected.

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TechSoldierEx2
Member
165
03-28-2022, 01:16 PM
#3
No, I haven't used a 5000 series BIOS yet.
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TechSoldierEx2
03-28-2022, 01:16 PM #3

No, I haven't used a 5000 series BIOS yet.

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Pixel785
Junior Member
11
03-28-2022, 04:57 PM
#4
Mobo arrived with a ready-to-use plug-and-play setup for the 5000 series. Eight pins at 12V connect to the motherboard, while eight pins and six pins link to the graphics card.
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Pixel785
03-28-2022, 04:57 PM #4

Mobo arrived with a ready-to-use plug-and-play setup for the 5000 series. Eight pins at 12V connect to the motherboard, while eight pins and six pins link to the graphics card.

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dameste59ru
Member
73
03-28-2022, 08:46 PM
#5
It's possible, though your system might be quite new and your motherboard could lack the newest BIOS.
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dameste59ru
03-28-2022, 08:46 PM #5

It's possible, though your system might be quite new and your motherboard could lack the newest BIOS.

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WallyD
Junior Member
36
03-28-2022, 09:17 PM
#6
Have you attempted activating it without pressing the power button? There are a few methods through Google available. It's not a very recent technique.
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WallyD
03-28-2022, 09:17 PM #6

Have you attempted activating it without pressing the power button? There are a few methods through Google available. It's not a very recent technique.

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IPS10
Senior Member
623
03-29-2022, 11:40 AM
#7
Once access is granted, we'll proceed.
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IPS10
03-29-2022, 11:40 AM #7

Once access is granted, we'll proceed.

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CougillM
Member
162
03-29-2022, 01:04 PM
#8
I'll give it another shot once I'm back. Thanks for the update. It wasn't clear if this was feasible, but I'll search for a solution tonight. My coworker mentioned the LEDs on the motherboard might signal a problem—there were amber lights when I powered it up. I'll inspect it more closely and confirm everything is connected correctly when I get home.
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CougillM
03-29-2022, 01:04 PM #8

I'll give it another shot once I'm back. Thanks for the update. It wasn't clear if this was feasible, but I'll search for a solution tonight. My coworker mentioned the LEDs on the motherboard might signal a problem—there were amber lights when I powered it up. I'll inspect it more closely and confirm everything is connected correctly when I get home.

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creepy_connor
Member
147
04-01-2022, 03:11 AM
#9
The setup varies by board, sometimes just serving as illumination. My motherboard even includes orange LEDs... for some unexplained reason. Your system is quite simple and I suspect it lacks built-in error reporting. You could purchase an external button that connects to the motherboard leads for about $8. I’d choose one if convenient, but timing matters a lot.
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creepy_connor
04-01-2022, 03:11 AM #9

The setup varies by board, sometimes just serving as illumination. My motherboard even includes orange LEDs... for some unexplained reason. Your system is quite simple and I suspect it lacks built-in error reporting. You could purchase an external button that connects to the motherboard leads for about $8. I’d choose one if convenient, but timing matters a lot.

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Crazydog300
Senior Member
599
04-03-2022, 04:31 AM
#10
Searching for a schematic of the power switch pin positions. Planning to connect ground using a screwdriver. Located an online diagram recently. Updated July 4, 2022 by Alex.Pawelczyk.
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Crazydog300
04-03-2022, 04:31 AM #10

Searching for a schematic of the power switch pin positions. Planning to connect ground using a screwdriver. Located an online diagram recently. Updated July 4, 2022 by Alex.Pawelczyk.

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