F5F Stay Refreshed Hardware Desktop Device fails to initialize with the latest NVMe storage card.

Device fails to initialize with the latest NVMe storage card.

Device fails to initialize with the latest NVMe storage card.

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storm11512
Member
62
10-03-2018, 01:10 PM
#1
Hello all! I have a minor issue with this new SSD, when it is installed in either of my M.2 ports, my PC simply will not POST. I have tried removing my one SATA cable all together, and moving it to any of my other six SATA ports. Here's some basic computer info that might be necessary to help: Motherboard: MSI x470 Gaming Plus Current drive: Samsung 500GB SATA SSD New drive: Crucial 1TB P3 PCIe 3.0 NVMe M.2 SSD The motherboard documentation says that the top M.2 port only allows PCIe mode, and the second M.2 port will disable SATA_1, but as stated above the computer will not POST when the drive is installed in either port. The PC will simply turn on, the fans spin, the monitor turns on but nothing is displayed, not even the MSI splash screen for the BIOS. I am unable to access BIOS settings when the drive is installed. Once I remove the drive the computer will POST. Any help is appreciated, I'm hoping that I'm missing some sort of BIOS setting instead of the drive being dead. Thanks for any replies!
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storm11512
10-03-2018, 01:10 PM #1

Hello all! I have a minor issue with this new SSD, when it is installed in either of my M.2 ports, my PC simply will not POST. I have tried removing my one SATA cable all together, and moving it to any of my other six SATA ports. Here's some basic computer info that might be necessary to help: Motherboard: MSI x470 Gaming Plus Current drive: Samsung 500GB SATA SSD New drive: Crucial 1TB P3 PCIe 3.0 NVMe M.2 SSD The motherboard documentation says that the top M.2 port only allows PCIe mode, and the second M.2 port will disable SATA_1, but as stated above the computer will not POST when the drive is installed in either port. The PC will simply turn on, the fans spin, the monitor turns on but nothing is displayed, not even the MSI splash screen for the BIOS. I am unable to access BIOS settings when the drive is installed. Once I remove the drive the computer will POST. Any help is appreciated, I'm hoping that I'm missing some sort of BIOS setting instead of the drive being dead. Thanks for any replies!

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the_fun_juice
Junior Member
6
10-03-2018, 02:16 PM
#2
Are there any extra cards in other PCIe ports? The M.2 uses the same connection as the smaller PCIe slots on my X470 board. I had to relocate my sound card to the bigger 8x slot to make space for the drive.
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the_fun_juice
10-03-2018, 02:16 PM #2

Are there any extra cards in other PCIe ports? The M.2 uses the same connection as the smaller PCIe slots on my X470 board. I had to relocate my sound card to the bigger 8x slot to make space for the drive.

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Billxar
Member
64
10-04-2018, 10:40 PM
#3
I have a network card set up in my previous express lane, but I relocated it to a bigger lane when installing the M.2 NVMe SSD because I noticed that using M2_2 would disable the 6th PCIe lane. Additionally, my video card is in the first slot. Full computer info: CPU: AMD Ryzen 7 2700 Memory: GSKILL 8GB x2 SSD: Samsung SSD 860 EVO 500GB Network Card: Intel® Dual Band Wireless-AC 8260 GPU: XFX Radeon RX 590 Series
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Billxar
10-04-2018, 10:40 PM #3

I have a network card set up in my previous express lane, but I relocated it to a bigger lane when installing the M.2 NVMe SSD because I noticed that using M2_2 would disable the 6th PCIe lane. Additionally, my video card is in the first slot. Full computer info: CPU: AMD Ryzen 7 2700 Memory: GSKILL 8GB x2 SSD: Samsung SSD 860 EVO 500GB Network Card: Intel® Dual Band Wireless-AC 8260 GPU: XFX Radeon RX 590 Series

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Cadariou
Posting Freak
835
10-16-2018, 12:04 AM
#4
You're checking if your PCIE SSD fits in the M2_1 slot. It should work there, but not if it's in another slot. Make sure the drive isn't damaged. Have you got any other M.2 SSDs to try?
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Cadariou
10-16-2018, 12:04 AM #4

You're checking if your PCIE SSD fits in the M2_1 slot. It should work there, but not if it's in another slot. Make sure the drive isn't damaged. Have you got any other M.2 SSDs to try?

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Grifo24O
Member
181
10-21-2018, 12:28 AM
#5
I need to try again using M2_1 since I'm uncertain about the initial installation. I reviewed some tutorials last night regarding the M2_2 PORT setup, but I don't have any other M.2 SSDs for testing. This is my first M.2 drive for the PC, which makes me quite disappointed. I'm wondering if the system would still show a POST error without a fully installed drive. Would it display a POST but indicate the installation wasn't complete?
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Grifo24O
10-21-2018, 12:28 AM #5

I need to try again using M2_1 since I'm uncertain about the initial installation. I reviewed some tutorials last night regarding the M2_2 PORT setup, but I don't have any other M.2 SSDs for testing. This is my first M.2 drive for the PC, which makes me quite disappointed. I'm wondering if the system would still show a POST error without a fully installed drive. Would it display a POST but indicate the installation wasn't complete?

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DerGrete
Junior Member
5
10-26-2018, 09:01 PM
#6
It really depends on whether only a few contacts were establishing a connection from the drive. Sometimes devices can trigger a short circuit if they aren<|pad|>, so proper alignment matters. For M.2 drives, take your time—position the drive at a 45-degree angle, push it into the slot until it fits, then gently lower it toward the motherboard and secure it. Also, have you updated your system's BIOS after purchasing it?
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DerGrete
10-26-2018, 09:01 PM #6

It really depends on whether only a few contacts were establishing a connection from the drive. Sometimes devices can trigger a short circuit if they aren<|pad|>, so proper alignment matters. For M.2 drives, take your time—position the drive at a 45-degree angle, push it into the slot until it fits, then gently lower it toward the motherboard and secure it. Also, have you updated your system's BIOS after purchasing it?

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Ipod984
Senior Member
707
10-26-2018, 10:31 PM
#7
A 45-degree angle could be too steep, a 30-degree angle seems more suitable.
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Ipod984
10-26-2018, 10:31 PM #7

A 45-degree angle could be too steep, a 30-degree angle seems more suitable.

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fuhqing
Member
180
10-28-2018, 09:51 AM
#8
The angle I used last night was around 30 degrees during testing M2_2. I haven’t updated the BIOS yet—I’ll do that now. Thanks for the tips! I’ll let you know if I have more details soon!
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fuhqing
10-28-2018, 09:51 AM #8

The angle I used last night was around 30 degrees during testing M2_2. I haven’t updated the BIOS yet—I’ll do that now. Thanks for the tips! I’ll let you know if I have more details soon!

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Tim3Crime
Member
54
10-29-2018, 12:28 AM
#9
Good luck with your endeavors.
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Tim3Crime
10-29-2018, 12:28 AM #9

Good luck with your endeavors.

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_imSky
Member
64
10-30-2018, 10:49 AM
#10
THANK YOU! I was really concerned about my new NVMe SSD being faulty. It seems my BIOS was quite old. I was roughly three versions behind the latest version. I put the drive in M2_1, expecting it to fail but Windows loaded immediately. I used Disk Management to format it and assign a drive letter, and now it works perfectly. Edit: Updating the BIOS also resolved the memory problem I had before. It wasn’t running at the right speed all along. I feel like I have a brand new machine now.
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_imSky
10-30-2018, 10:49 AM #10

THANK YOU! I was really concerned about my new NVMe SSD being faulty. It seems my BIOS was quite old. I was roughly three versions behind the latest version. I put the drive in M2_1, expecting it to fail but Windows loaded immediately. I used Disk Management to format it and assign a drive letter, and now it works perfectly. Edit: Updating the BIOS also resolved the memory problem I had before. It wasn’t running at the right speed all along. I feel like I have a brand new machine now.