F5F Stay Refreshed Hardware Desktop Device drops connection abruptly yet remains powered on.

Device drops connection abruptly yet remains powered on.

Device drops connection abruptly yet remains powered on.

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__NightFox_
Member
126
07-17-2023, 02:22 PM
#1
I assembled my PC five days ago and everything functioned properly until the monitor stopped receiving a signal while the computer operated normally. I suspected the issue was due to improper placement of the 24-pin power connector on the motherboard and then disconnecting it. After reassembling, I was confident it wouldn’t recur. Recently, this occurred again. When opening Minecraft, the monitor signal disappeared after some time, but the system remained operational. I swapped the HDMI cable and still faced the problem. The only fix was restarting the system via the power button. I’ve removed and reinstalled the graphics drivers and am waiting to see if it resolves itself. I’m considering updating the BIOS, though they’re beta versions—should I proceed? Anyone have any advice or should I opt for the warranty return?
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__NightFox_
07-17-2023, 02:22 PM #1

I assembled my PC five days ago and everything functioned properly until the monitor stopped receiving a signal while the computer operated normally. I suspected the issue was due to improper placement of the 24-pin power connector on the motherboard and then disconnecting it. After reassembling, I was confident it wouldn’t recur. Recently, this occurred again. When opening Minecraft, the monitor signal disappeared after some time, but the system remained operational. I swapped the HDMI cable and still faced the problem. The only fix was restarting the system via the power button. I’ve removed and reinstalled the graphics drivers and am waiting to see if it resolves itself. I’m considering updating the BIOS, though they’re beta versions—should I proceed? Anyone have any advice or should I opt for the warranty return?

X
72
07-17-2023, 04:19 PM
#2
I'd verify the remaining PSU connections on the motherboard to confirm everything is secure. Would you have an older GPU available for testing to determine if the problem lies with the built-in graphics? I wouldn't recommend upgrading the BIOS to a beta version unless it addresses a particular issue you're facing.
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xCookieCrumble
07-17-2023, 04:19 PM #2

I'd verify the remaining PSU connections on the motherboard to confirm everything is secure. Would you have an older GPU available for testing to determine if the problem lies with the built-in graphics? I wouldn't recommend upgrading the BIOS to a beta version unless it addresses a particular issue you're facing.

S
108
07-17-2023, 05:57 PM
#3
Looks like actions typical of a driver accident. Updating DDU and installing a new driver should resolve the issue, provided the problem isn't tied to the driver version.
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Suicide_Senpai
07-17-2023, 05:57 PM #3

Looks like actions typical of a driver accident. Updating DDU and installing a new driver should resolve the issue, provided the problem isn't tied to the driver version.

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huskey000
Member
121
07-19-2023, 08:09 AM
#4
I completed a driver unistall using AMD software for Unistall and am monitoring for any recurrence of this issue.
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huskey000
07-19-2023, 08:09 AM #4

I completed a driver unistall using AMD software for Unistall and am monitoring for any recurrence of this issue.

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iRaine
Posting Freak
800
07-19-2023, 09:51 AM
#5
I've confirmed everything is fine.
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iRaine
07-19-2023, 09:51 AM #5

I've confirmed everything is fine.

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Spriter80
Member
111
07-21-2023, 04:05 PM
#6
If it doesn't occur again, you should be fine to proceed. DDU is generally a more comprehensive uninstaller, though it isn't mandatory.
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Spriter80
07-21-2023, 04:05 PM #6

If it doesn't occur again, you should be fine to proceed. DDU is generally a more comprehensive uninstaller, though it isn't mandatory.