Device connection issue on Ethernet port Port not responding or recognized
Device connection issue on Ethernet port Port not responding or recognized
Hi all, I've recently had a problem with my Ethernet port on my Asrock AB350M Pro4. I moved into a new apartment today, one with a wired connection that I didn't previously have. I have verified that the cable I'm using works, as well as the wall port, however, my desktop doesn't seem to want to recognize that there's a cable plugged into it. I looked further into device manager and it doesn't appear that Windows is even detecting that I have an Ethernet port. Additionally, when I run ipconfig/all in the command prompt (What clued me into this issue) there is no result for Ethernet adapter. I've tried to install drivers for the port that I got off of Asrock's website, but they failed to install due to the apparent lack of a port. I'd love for someone cleverer than I to help solve this issue. A picture of what I see in network adapters
I've been checking the manuals and can't locate any mention of LAN... apart from a general wake-up alert. I thought resetting everything might help if something was accidentally turned off. Still nothing. Regarding the LEDs, they aren't showing any movement—the usual blinking isn't happening.
This sounds like a hardware problem. The option to enable your LAN port should be there but at the same time under normal circumstances it should be enabled by default. You can try running a BIOS update in case this is a firmware bug. Beyond that your network card might be dead.