Desktop frozen with Acer logo symbol

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Aydien
Junior Member

02-10-2026, 09:09 PM

My friends PC is stuck on the Acer boot-up screen. It tells you to press Del to enter BIOS or F12 to access the boot menu. We don’t know what to do next, could you let me know if anyone has suggestions?

Aydien

02-10-2026, 09:09 PM #1

GameBoosh
Senior Member

470

02-12-2026, 09:21 PM

It depends on which key you press. One or the other will trigger a specific action.

GameBoosh

02-12-2026, 09:21 PM #2

It depends on which key you press. One or the other will trigger a specific action.

Johnronko29
Member

101

02-12-2026, 09:35 PM

It only displays bios or a boot menu based on the button pressed, but then it fails to respond further.

Johnronko29

02-12-2026, 09:35 PM #3

It only displays bios or a boot menu based on the button pressed, but then it fails to respond further.

Donald_Trumpz
Member

246

02-14-2026, 10:28 AM

my friends pc is stuck on the acer boot up screen. it tells you to press del to enter bios or f12 to boot menu. we don't know what to do. please let me know if anyone has any tips. we tried entering bios by changing settings, but nothing worked. it takes a long time to load into bios and it keeps failing to boot into windows whenever we restart. we've restarted it several times and still can't get it working.

Donald_Trumpz

02-14-2026, 10:28 AM #4

dsmiller95
Junior Member

02-15-2026, 11:23 PM

Yes, in the BIOS you can view your hard drives.

dsmiller95

02-15-2026, 11:23 PM #5

Yes, in the BIOS you can view your hard drives.

Eduardo_GameOn
Posting Freak

921

02-17-2026, 12:14 PM

I understand, beginning a new thread for the same issue only adds unnecessary complexity.

Eduardo_GameOn

02-17-2026, 12:14 PM #6

I understand, beginning a new thread for the same issue only adds unnecessary complexity.

isaac0421
Junior Member

02-19-2026, 01:12 AM

The bios seems to be missing, which could point to a hardware or firmware problem. Trying to re-flash the bios might not cause damage, though it may not resolve the issue.

isaac0421

02-19-2026, 01:12 AM #7

The bios seems to be missing, which could point to a hardware or firmware problem. Trying to re-flash the bios might not cause damage, though it may not resolve the issue.

I_Am_A_Snowman
Junior Member

02-20-2026, 02:03 PM

He is uncertain whether he can view every drive on his boot devices.

I_Am_A_Snowman

02-20-2026, 02:03 PM #8

He is uncertain whether he can view every drive on his boot devices.

mike0904
Junior Member

02-22-2026, 02:59 AM

I've combined your threads. Maintain one thread per issue.

mike0904

02-22-2026, 02:59 AM #9

I've combined your threads. Maintain one thread per issue.

andrewliu12
Member

170

02-23-2026, 03:53 PM

#10

They’re showing up in what context? I assumed he couldn’t access the BIOS. If he does enter the BIOS but struggles to boot into Windows properly, it might point to a Windows boot problem. It’s not only about missing drives but also about where they’re not visible.
Edited November 12, 2022 by Bombastinator

andrewliu12

02-23-2026, 03:53 PM #10

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