F5F Stay Refreshed Hardware Desktop data is being captured yet not transmitted within a single program.

data is being captured yet not transmitted within a single program.

data is being captured yet not transmitted within a single program.

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Miyuumi
Senior Member
543
09-09-2022, 03:49 AM
#1
Hello helpers, Around a month ago, my former ISP (WOWWAY) was acquired by Breezeline. At the start I had no problems, but ever since last week I've been having this persistent issue. For a couple of seconds, my internet will receive packets but packets don't seem to send. For example, I can hear voice chat and see the players move but I will appear lagged out for other players. What's weird about this is that the packets not getting sent only seems to happen in VALORANT; I've tried to search with google during this period and searches go through fine. Coincidentally, over these past couple days my ping on servers seemed to have changed: (Illinois, 20ms -> 40ms) (North Virginia, 40ms -> 30ms) Additionally, the issue seems to go away (no cutouts, ping back to normal) randomly for an hour or two, but comes back right after. Currently, I've tried the following to no avail: Resetting my router Flushing the DNS and basic Windows troubleshooting Replacing the power cord, coaxial cable, and ethernet cable for my modem Disabling my firewall via McAfee Is there anything I can do about this or is it an ISP issue? Any help will be greatly appreciated.
M
Miyuumi
09-09-2022, 03:49 AM #1

Hello helpers, Around a month ago, my former ISP (WOWWAY) was acquired by Breezeline. At the start I had no problems, but ever since last week I've been having this persistent issue. For a couple of seconds, my internet will receive packets but packets don't seem to send. For example, I can hear voice chat and see the players move but I will appear lagged out for other players. What's weird about this is that the packets not getting sent only seems to happen in VALORANT; I've tried to search with google during this period and searches go through fine. Coincidentally, over these past couple days my ping on servers seemed to have changed: (Illinois, 20ms -> 40ms) (North Virginia, 40ms -> 30ms) Additionally, the issue seems to go away (no cutouts, ping back to normal) randomly for an hour or two, but comes back right after. Currently, I've tried the following to no avail: Resetting my router Flushing the DNS and basic Windows troubleshooting Replacing the power cord, coaxial cable, and ethernet cable for my modem Disabling my firewall via McAfee Is there anything I can do about this or is it an ISP issue? Any help will be greatly appreciated.

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Iameric92
Junior Member
38
09-09-2022, 03:49 AM
#2
This situation suggests RF ingress or egress problems along the coax cable feeding your modem. It often leads to low SNR, causing slow speeds or packet loss. If your modem is near failure, this explains the erratic behavior you're seeing. UDP traffic tends to be more affected than TCP because it doesn’t need an acknowledgment packet. Dropped UDP packets are clear indicators. For guidance on proper settings, check the manufacturer’s recommendations. If home fixes don’t help, contact your ISP—they can assess your modem remotely. https://motorolacable.com/whitepapers/cable-connection
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Iameric92
09-09-2022, 03:49 AM #2

This situation suggests RF ingress or egress problems along the coax cable feeding your modem. It often leads to low SNR, causing slow speeds or packet loss. If your modem is near failure, this explains the erratic behavior you're seeing. UDP traffic tends to be more affected than TCP because it doesn’t need an acknowledgment packet. Dropped UDP packets are clear indicators. For guidance on proper settings, check the manufacturer’s recommendations. If home fixes don’t help, contact your ISP—they can assess your modem remotely. https://motorolacable.com/whitepapers/cable-connection

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ZBoobie
Member
144
09-09-2022, 03:49 AM
#3
Make sure you're not using WiFi during testing, as this might be the more common problem.
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ZBoobie
09-09-2022, 03:49 AM #3

Make sure you're not using WiFi during testing, as this might be the more common problem.

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kykycake
Member
130
09-09-2022, 03:49 AM
#4
Thanks for the update! Your adjustments seem to have resolved the timeout concern temporarily. The higher ping you're seeing now might still be related to your ISP, as the issue started with your subscription and has since improved. Regarding your question about server switching, it could be due to infrastructure changes by your ISP or other network factors.
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kykycake
09-09-2022, 03:49 AM #4

Thanks for the update! Your adjustments seem to have resolved the timeout concern temporarily. The higher ping you're seeing now might still be related to your ISP, as the issue started with your subscription and has since improved. Regarding your question about server switching, it could be due to infrastructure changes by your ISP or other network factors.

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SuperTigresss
Posting Freak
768
09-09-2022, 03:49 AM
#5
Additionally, I just installed two games on Illinois servers. The first had a typical ping, but after restarting the second game on the same server about a minute later, my ping increased significantly.
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SuperTigresss
09-09-2022, 03:49 AM #5

Additionally, I just installed two games on Illinois servers. The first had a typical ping, but after restarting the second game on the same server about a minute later, my ping increased significantly.