CPU issue
CPU issue
Hello, I understand your concern. Your Acer Predator Helios NEO 16 has an I5-13500HX processor and RTX4050 GPU. Recently, your laptop has been running hotter than usual—temperatures have spiked to 98°C even when idle, and the GPU temps are fluctuating. You changed the thermal paste but it didn’t help. You can play games for a couple of hours before FPS drops. This could mean several things: the cooling system might be failing, the GPU is under heavy load, or there’s an issue with the case ventilation. Since you're a student relying on this machine, it’s important to address this quickly. Consider checking the fans, ensuring proper airflow, and monitoring temperatures regularly. If problems persist, contacting Acer support or a technician would be wise.
I cleaned everything yesterday, including applying new thermal paste, and after months of use I noticed very little dust buildup.
I used several popular thermal pastes such as MX-4, but they didn’t perform well with mobile CPUs. Consider ordering Honeywell PTM 7950. Are you adjusting the voltage? That may help lower temperatures. Share some ThrottleStop screenshots if you need assistance.
You can apply the thermal paste you mentioned, and I’ll send the throttle stop screenshots soon. The reason for undervolting isn’t necessary right now—it was fine three days ago. Let me clarify why it’s happening.
Certain thermal pastes may stop working very soon when applied directly to mobile CPUs. Sharing your experiences with others can prevent similar problems. Users with unlocked HX processors often achieve great performance after a few small tweaks in ThrottleStop. If your laptop was running smoothly before, consider replacing the thermal paste to restore optimal performance.