F5F Stay Refreshed Hardware Desktop CPU became unresponsive on the heatsink and was removed from the AM4 socket.

CPU became unresponsive on the heatsink and was removed from the AM4 socket.

CPU became unresponsive on the heatsink and was removed from the AM4 socket.

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Patcharooo_
Junior Member
15
08-13-2016, 04:06 PM
#1
Check the motherboard CPU socket first—removing the cooler and CPU without releasing the latch might risk damage. I managed to take the CPU out but accidentally bent some pins, though I straightened them. After reseating it, the PC starts up normally but there are issues with RAM readings. BIOS lists 16GB total, but only 7.43GB is usable. This could be linked to the bent pins or a damaged socket. You might want to upgrade to a non-integrated GPU CPU if needed.
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Patcharooo_
08-13-2016, 04:06 PM #1

Check the motherboard CPU socket first—removing the cooler and CPU without releasing the latch might risk damage. I managed to take the CPU out but accidentally bent some pins, though I straightened them. After reseating it, the PC starts up normally but there are issues with RAM readings. BIOS lists 16GB total, but only 7.43GB is usable. This could be linked to the bent pins or a damaged socket. You might want to upgrade to a non-integrated GPU CPU if needed.

T
TheTrueGeek
Member
217
08-13-2016, 05:54 PM
#2
It happened to me; typically you should twist it before taking off the heatsink. If there are no bent pins, there’s nothing to be concerned about. Cleaning the RAM and its slot often helps with the ram issue.
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TheTrueGeek
08-13-2016, 05:54 PM #2

It happened to me; typically you should twist it before taking off the heatsink. If there are no bent pins, there’s nothing to be concerned about. Cleaning the RAM and its slot often helps with the ram issue.

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zebragirlC
Member
115
08-13-2016, 11:07 PM
#3
The socket should work fine. Upgrading to a non-G CPU might resolve the RAM issue you're experiencing. Both BIOS and OS display a total of 16GB, indicating proper reading. It seems like it's only showing "7.42GB usable" as if it's using the rest for the GPU.
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zebragirlC
08-13-2016, 11:07 PM #3

The socket should work fine. Upgrading to a non-G CPU might resolve the RAM issue you're experiencing. Both BIOS and OS display a total of 16GB, indicating proper reading. It seems like it's only showing "7.42GB usable" as if it's using the rest for the GPU.

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Pandalf_
Junior Member
22
08-14-2016, 02:39 AM
#4
The socket appears to be okay. I was expecting confirmation that no pins were bent.
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Pandalf_
08-14-2016, 02:39 AM #4

The socket appears to be okay. I was expecting confirmation that no pins were bent.

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stormer10199
Member
54
08-14-2016, 04:06 AM
#5
Haha, it seems I didn’t manage to pull the cooler out easily… but I did try to remove the CPU from the dam cooler.
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stormer10199
08-14-2016, 04:06 AM #5

Haha, it seems I didn’t manage to pull the cooler out easily… but I did try to remove the CPU from the dam cooler.

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reactscarface
Member
156
08-14-2016, 05:46 AM
#6
For future use, remove the cooler when it's warm by simply shutting it down. When unscrewing, twist and tilt the cooler rather than pulling straight up.
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reactscarface
08-14-2016, 05:46 AM #6

For future use, remove the cooler when it's warm by simply shutting it down. When unscrewing, twist and tilt the cooler rather than pulling straight up.

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de_kenny
Junior Member
16
08-14-2016, 11:49 AM
#7
It was really gripping before, but now it feels much smoother. After watching some YouTube tutorials, I decided to just shake it out of place. It’s surprisingly simple and requires very little effort. Eventually, I managed to free the CPU using a screwdriver.
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de_kenny
08-14-2016, 11:49 AM #7

It was really gripping before, but now it feels much smoother. After watching some YouTube tutorials, I decided to just shake it out of place. It’s surprisingly simple and requires very little effort. Eventually, I managed to free the CPU using a screwdriver.

J
JuliBr0
Senior Member
495
08-19-2016, 02:42 PM
#8
I’m checking online and reviewing the details. It seems the problem might still relate to bent pins not connecting fully or faulty RAM sticks (though I’m skeptical). The OS reports that only half of the RAM is working. I’m also wondering if the motherboard’s CPU socket could be damaged.
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JuliBr0
08-19-2016, 02:42 PM #8

I’m checking online and reviewing the details. It seems the problem might still relate to bent pins not connecting fully or faulty RAM sticks (though I’m skeptical). The OS reports that only half of the RAM is working. I’m also wondering if the motherboard’s CPU socket could be damaged.

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Her0brine57
Junior Member
23
08-24-2016, 06:13 AM
#9
Yes, it displays all the RAM in BIOS. It seems unlikely to be unrelated. A faulty channel would typically not appear there.
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Her0brine57
08-24-2016, 06:13 AM #9

Yes, it displays all the RAM in BIOS. It seems unlikely to be unrelated. A faulty channel would typically not appear there.

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ashton524
Junior Member
23
08-24-2016, 03:05 PM
#10
Both BIOS and OS display 16GB total, but bent pins still affect the performance. Many people are searching for bent pins solutions. Good luck with the upgrade—hope it resolves the issue.
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ashton524
08-24-2016, 03:05 PM #10

Both BIOS and OS display 16GB total, but bent pins still affect the performance. Many people are searching for bent pins solutions. Good luck with the upgrade—hope it resolves the issue.