Corsair iCue stopped working immediately after launch, please seek assistance!

F5F Stay Refreshed Hardware Desktop Corsair iCue stopped working immediately after launch, please seek assistance!

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ShinyKirby
Member

145

06-01-2016, 02:49 PM

Hello friend, I own the Corsair spec omega rgb case that comes with Corsair RGB accessories. The issue is it’s stuck on rainbow orgasm because I can’t launch the Corsair iCue program. I installed it but whenever I try to open it, it closes instantly—task manager shows a process running but it disappears within seconds. I searched online for solutions and tried several fixes: reinstalling the software, deleting all related files, changing USB headers one by one, using an older version of iCue, installing the old Link utility, running the app as admin, and even using compatibility mode. Still nothing works. My system details are: Windows 10 Pro, version 1903, 64-bit, BIOS F7, Intel i7 4790, Gigabyte gaming, 3 Corsair spec omega rgb case, Strix GTX 1070, 24GB RAM, 750W PSU. Anyone have any ideas? Thanks a lot for your help! - Po

ShinyKirby

06-01-2016, 02:49 PM #1

xXJay_BugXx
Senior Member

559

06-04-2016, 10:20 PM

No files were removed from those locations, and there was no indication of registry changes.

xXJay_BugXx

06-04-2016, 10:20 PM #2

No files were removed from those locations, and there was no indication of registry changes.

Jayrome
Member

06-04-2016, 11:42 PM

Sure, I noticed a few online comments suggesting success, but it hasn't applied to me.

Jayrome

06-04-2016, 11:42 PM #3

Sure, I noticed a few online comments suggesting success, but it hasn't applied to me.

Narwhal_Plays
Member

06-08-2016, 01:23 PM

Attempted to use USB header when disconnected. If it remains in the device manager, remove it there.

Narwhal_Plays

06-08-2016, 01:23 PM #4

Attempted to use USB header when disconnected. If it remains in the device manager, remove it there.

Terreur_QC
Member

06-14-2016, 04:50 AM

Sure, I'll do that right away. Just uninstall it now and reinstall without connecting the header.

Terreur_QC

06-14-2016, 04:50 AM #5

Sure, I'll do that right away. Just uninstall it now and reinstall without connecting the header.

AndresMC_
Junior Member

06-23-2016, 12:46 PM

I just tested it, but it keeps crashing. It starts up in Task Manager, then goes into suspended and closes.

AndresMC_

06-23-2016, 12:46 PM #6

I just tested it, but it keeps crashing. It starts up in Task Manager, then goes into suspended and closes.

Thuder2
Member

174

06-23-2016, 02:02 PM

Have you attempted to disconnect the PC when it's off, then navigated to Windows, uninstalled everything including appdata, cleared the registry, turned off automatic driver installs (see this guide), restarted and reconnected before trying to reinstall?

Thuder2

06-23-2016, 02:02 PM #7

Zeeeus_PvP
Member

156

06-23-2016, 09:37 PM

Removing everything and checking the appdata revealed these logs.

Zeeeus_PvP

06-23-2016, 09:37 PM #8

Removing everything and checking the appdata revealed these logs.

Freakiki
Member

06-24-2016, 02:01 AM

These spots remain active and are recorded in the database.

Freakiki

06-24-2016, 02:01 AM #9

These spots remain active and are recorded in the database.

Taybaybay
Posting Freak

850

06-24-2016, 03:43 AM

#10

Check for entries beginning with "corsair" in the registry and similar patterns. For Device Manager, look for any unusual or unfamiliar device names or categories.

Taybaybay

06-24-2016, 03:43 AM #10

Check for entries beginning with "corsair" in the registry and similar patterns. For Device Manager, look for any unusual or unfamiliar device names or categories.

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