Corsair does not accept the Corsair Vengeance RGB Pro lifetime warranty.
Corsair does not accept the Corsair Vengeance RGB Pro lifetime warranty.
Their product page mentions only Intel compatibility. However, the packaging didn't specify this. I purchased it at Best Buy without any indication. My system had DDR4 3000MHz RAM, which matched what I already had. I bought two sticks and later upgraded to 32GB after a sale. It worked fine for over two years. I thought getting four modules would be better but they were cheaper and had the same speed. The screen went blank while watching Netflix a few weeks ago, and diagnostics showed it was a faulty stick—only other Ryzen models booted. Corsair won’t cover it unless I provide proof it wouldn’t work in an Intel setup. If the label said only Intel, I wouldn’t have bought either set, but it listed just DDR4 3000MHz. Tech suggested my memory controller might be failing, though even one stick wouldn’t boot. For testing, I mixed different RAM brands and still got a stable system.
Interesting situation. After running the good stick in memtest86, I couldn't save the report even with legacy devices turned on for dos. I recorded a video of the stick successfully passing and presented it to the one that failed across three systems last week. It partially recovered, showing full capacity but acting like a ghost stick. One 8GB stick now reads as 16GB. The other three still work fine, though after a week it’s gone completely undetectable with tools like Icue or thaiphoon.
It's really concerning. I'm using Corsair Dominator Platinum RGB RAM and a Corsair RM850x PSU, choosing them mainly for their strong warranty. But if the warranty isn't upheld, it won't help much. Maybe I'll switch to EVGA for the PSU and GSkill for the RAM.
You're really puzzled about the treatment you've been getting. If I were you, I'd reach out to their customer service team and talk to a supervisor. They won't cancel your warranty because of something on their site unless it's also listed on the packaging or inside it, unless they specifically guide you to their full warranty details. Personally, I've been using almost all Corsair products on my AMD system for nearly four years, including the Vengeance RGB RAM, and never faced any issues. Plus, I've had an MSI motherboard that works with multiple CPUs and GPUs. You should definitely contact their support and speak to someone higher up.
So the device wouldn’t start again. It would illuminate but remain unrecognized, and I recorded footage of it failing to boot on two systems after clearing the CMOS. I created videos showing it not booting in both setups. Once I reinserted it into my machine, it displayed over 1TB of RAM from an 8GB stick—lol. After repeatedly showing it won’t work with around 10 to 20 gigabytes of failed attempts, they eventually acknowledged the issue and requested my details plus both serial numbers so it could be replaced properly. I even shared several clips comparing different RAM configurations, and when I used the original 16GB stick without clearing CMOS, it booted immediately. If this stick still won’t detect Windows, its speed will appear blank, just like all manufacturers claim. The image shown is for the 16GB model only. The faulty unit appears as 1048760MB RAM by itself.
It's interesting that Corsair initially declined to honor their limited lifetime warranty, offering you some flexibility. I'm glad they eventually chose the correct path. I own a 16GB (8GB x 2) Corsair Vengeance DDR3 memory that’s been working well for about six years before it started having issues. I’m torn about whether to return it or discard it—especially since it came from my Intel 4th Gen system, which is now in storage after upgrading to a Ryzen 5800X.
This plan might be frustrating enough to lead you to think the $70 isn’t worth your effort anymore. Poor and untrustworthy, yet unfortunately not uncommon.