Convert fiber ONT to router using Ethernet faceplate/wall plate
Convert fiber ONT to router using Ethernet faceplate/wall plate
I'm not sure if this is the best place to post this so please feel free to redirect. I have an Openreach ONT (UK, I think it is a Nokia G-010G-R). I recently had a new Cat6 RJ45 cable installed to run upstairs and it terminates as a faceplate so I can reposition my broadband hub. However when I plug the cable into my ONT and then my hub WAN port into the faceplate via another Cat6 cable I get no internet connection. Both the hub and the ONT show all the expected LEDs to suggest no issues. However, if I plug the ONT directly into my hub WAN (downstairs) then use a LAN port for the new cable I can plug any device into the faceplate upstairs and the internet connection is fine. The cable has been tested and all 8 channels appear to be fine both pre and post the faceplate. Any ideas as to why I can get a LAN connection through the cable but not a WAN connection? The cable run is about 5 meters.
This setup from Nokia to CAT6 to Wan Port Openreach functions correctly, but the connection to the wall doesn't. The problem might lie with either the CAT6 cable itself, the cable inside the wall, or possibly the way the female ends on the wall are connected. It seems the installation wasn't verified. When using it as a LAN port, you should see full 1gbit or 100mbit speeds. For a 5-meter run at 1gbit, CAT6 should perform well, and even CAT5e should work.
The cable was thoroughly checked (my distant relative who’s an electrician installed it) and I observed the testing process. Through LAN I monitor my peak download rate and my link speed remains at 1 Gbps. To verify your setup: Nokia → CAT6 to WAN → CAT6 via wall → faceplate → CAT6 to end device. This configuration functions correctly. Nokia → CAT6 through wall → faceplate → CAT6 to WAN – then CAT6 from LAN to end device. This alternative doesn’t work. However, the indicator LEDs indicate no problems. The 'non-functional' route uses two CAT6 cables before the hub—this appears to be the sole distinction. For the CAT6 connections I’ve tested all available ones in the house, confirming it isn’t an issue with those.
Do you possess the PPPoE login information? You might attempt connecting a computer to the upper socket and using Windows to create a "dialup" link selecting BroadBand (PPPoE) as the method. This would confirm your ability to communicate with the ONT from that port. Although it functions through the router's LAN interface, it seems unusual since it doesn't connect directly to the ONT, particularly when the connection lights are active.
I understand, the issue should be about the connection rather than the Nokia and ONT device. It might be that one of the faceplates is faulty. When you check the router in your offline mode, does it indicate the WAN connection is active or connected via 1Gbps?
When attempting to connect to the router, it keeps timing out. Should I contact your ISP (Vodafone/BT) or reach out to Openreach (ONT provider) for assistance? I'm checking how much a crimp tool would cost to inspect my terminal's faceplate and determine if the issue lies there or elsewhere. It seems the resistance through the faceplate might be too high, possibly indicating the ONT isn't designed for PoE—its signal could be strong enough to connect, but the link quality is insufficient.
The faceplate appears to be defective. Adjusting it precisely at the correct position yields expected data transfer across all setups. Minor deviations allow LAN and WAN detection, though no connection returns to the ONT through WAN. Likely some connections are loose. Thank you for the timely replies.