F5F Stay Refreshed Hardware Desktop Consider these steps before submitting for RMA:

Consider these steps before submitting for RMA:

Consider these steps before submitting for RMA:

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X
xRap
Junior Member
6
03-23-2022, 04:17 AM
#1
you recently upgraded to a new ryan zen 5600 and the system behaves differently under load. some games run for short periods but stress tests trigger immediate shutdowns. after testing, your old 2600 model works fine again. before returning the new one, consider checking these settings: cpu and gpu configurations, power delivery unit (plu), ram speed, and any recent driver updates. also verify that the bios version supports the 5xxx series and that the psu is set to auto or default mode.
X
xRap
03-23-2022, 04:17 AM #1

you recently upgraded to a new ryan zen 5600 and the system behaves differently under load. some games run for short periods but stress tests trigger immediate shutdowns. after testing, your old 2600 model works fine again. before returning the new one, consider checking these settings: cpu and gpu configurations, power delivery unit (plu), ram speed, and any recent driver updates. also verify that the bios version supports the 5xxx series and that the psu is set to auto or default mode.

T
Telux
Junior Member
40
03-29-2022, 11:22 AM
#2
No, confirm if you've already cleared CMOS before installing the new CPU.
T
Telux
03-29-2022, 11:22 AM #2

No, confirm if you've already cleared CMOS before installing the new CPU.

S
SayNoToNWO
Posting Freak
879
03-29-2022, 01:20 PM
#3
Shutdown occurs during CPU stress tests or benchmarks due to overheating safeguards or VRM protection activation. What cooler are you using? Have you applied thermal paste? Can you inspect the 5600 for bent pins (in case some were bent during installation)? Did you install the newest AMD chipset drivers? Are you using temperature monitoring software such as OpenHardwareMonitor, HWMonitor, HWInfo64, or Aida64?
S
SayNoToNWO
03-29-2022, 01:20 PM #3

Shutdown occurs during CPU stress tests or benchmarks due to overheating safeguards or VRM protection activation. What cooler are you using? Have you applied thermal paste? Can you inspect the 5600 for bent pins (in case some were bent during installation)? Did you install the newest AMD chipset drivers? Are you using temperature monitoring software such as OpenHardwareMonitor, HWMonitor, HWInfo64, or Aida64?

N
NRHuff1024
Member
126
04-19-2022, 10:22 PM
#4
temps are fine, but I've noticed something else. in aida64, i can run just a "cpu" and "fpu" test completely fine, but whenever i tick "stress cache" the system shuts down. no other setting seems to cause issues. just plugged back my 2600 and i can stress test everything without a problem again
N
NRHuff1024
04-19-2022, 10:22 PM #4

temps are fine, but I've noticed something else. in aida64, i can run just a "cpu" and "fpu" test completely fine, but whenever i tick "stress cache" the system shuts down. no other setting seems to cause issues. just plugged back my 2600 and i can stress test everything without a problem again

V
veloCEKNiVes
Member
53
04-21-2022, 10:53 PM
#5
Run the test on the 5600x using MemTest86. A faulty CPU is uncommon, so it should either function correctly or not at all.
V
veloCEKNiVes
04-21-2022, 10:53 PM #5

Run the test on the 5600x using MemTest86. A faulty CPU is uncommon, so it should either function correctly or not at all.

P
Petard6
Member
225
04-22-2022, 11:03 AM
#6
It means the temperature is within an acceptable range for performance. Yes, I reviewed the pins and drivers you referenced.
P
Petard6
04-22-2022, 11:03 AM #6

It means the temperature is within an acceptable range for performance. Yes, I reviewed the pins and drivers you referenced.

P
Pixelplayer145
Member
168
04-22-2022, 03:07 PM
#7
They're your Corsair memory, but they're not compatible with your Ryzen processor.
P
Pixelplayer145
04-22-2022, 03:07 PM #7

They're your Corsair memory, but they're not compatible with your Ryzen processor.

Z
zLeoZiin
Senior Member
503
04-24-2022, 12:16 PM
#8
40c idle, 80c during stress tests. All pins are straight; I have the newest chipset drivers, but I’m confused about why the 2600 still works fine even with them. It seems the issue only appears with the 5600. I’ll investigate after installing the 5600 again in a few hours. Also, the PC crashed in AIDA64 when memory stress was enabled on the 5600, taking roughly two minutes to shut down.
Z
zLeoZiin
04-24-2022, 12:16 PM #8

40c idle, 80c during stress tests. All pins are straight; I have the newest chipset drivers, but I’m confused about why the 2600 still works fine even with them. It seems the issue only appears with the 5600. I’ll investigate after installing the 5600 again in a few hours. Also, the PC crashed in AIDA64 when memory stress was enabled on the 5600, taking roughly two minutes to shut down.

Q
qFame
Member
197
04-24-2022, 01:51 PM
#9
Verify your BIOS setup. What temperature do the VRM components reach? Is there sufficient airflow around them?
Q
qFame
04-24-2022, 01:51 PM #9

Verify your BIOS setup. What temperature do the VRM components reach? Is there sufficient airflow around them?

_
_Anton
Junior Member
30
04-24-2022, 06:03 PM
#10
I double-checked my BIOS settings and they remain unchanged, still at version 7.40. Regarding VRM-s, I’m really unsure what’s going on. My system handles a lot of flow without overheating. The only time it shuts down is when I run the 5600 and enable caching on it. No signs of heat on any component.
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_Anton
04-24-2022, 06:03 PM #10

I double-checked my BIOS settings and they remain unchanged, still at version 7.40. Regarding VRM-s, I’m really unsure what’s going on. My system handles a lot of flow without overheating. The only time it shuts down is when I run the 5600 and enable caching on it. No signs of heat on any component.

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