Consider purchasing a PC with some legal guidance—it might be worth exploring a bit.
Consider purchasing a PC with some legal guidance—it might be worth exploring a bit.
Hey there, I’m still seeking your guidance once more. You’re looking for a fresh used system to swap in for your old 6-year-old laptop (the Intel i7 8565U), and you found a decent deal. The site seems familiar—probably Craigslist or eBay—and the seller has been around since 2011, with solid reviews and even a safe purchase option, kind of like PayPal. You paid a bit extra for peace of mind. That’s a smart move.
The payment was quick, but the shipping took 24 hours via DHL—surprisingly fast, though it didn’t quite match what you expected. The seller claimed the PC came from Systemtreff, a German brand, with an AMD RYZEN 5 Pro 5655G and a Vega 7 graphics card. They listed it with a 16 GB RAM, 512 GB SSD, and a 1 TB hard drive, plus a 27-inch monitor (1920x1080). But when I asked for real photos, they said the pictures were from Amazon, which made things blurry. Still, the specs sounded promising compared to what you’d pay now.
The delivery was a surprise twist—different from what you expected. I figured it was a different case and simpler parts, so I was fine with that. There was some damage during shipping (probably in transit), but it worked out. The mainboard looked bent a bit but was still functional. After booting, everything seemed normal.
Checking the specs on CPUbench showed it was a bit lower than advertised—like a downgrade. The monitor was an ASUS model, not the one listed. I’m wondering if Gigabyte’s board is actually better, or if I’m missing something. I haven’t spoken to the seller yet and have a PDF ready. With 14 days left before the sale closes, I can’t keep fighting, so I’m relying on safety nets.
I’m torn between two thoughts: either the seller just didn’t realize he was selling, or he got scammed without even realizing it. Either way, I’m hoping for a quick resolution since I need this upgrade fast—gaming isn’t going to work with my old setup. Thanks for all your tips and experience! And sorry if I made any mistakes—I’m not fluent in English.
There is third option, quite popular nowadays (but I do not know if it is popular on the page you bought system from): 3. Account i hijacked and is used to scam people based on the old ratings. Although, as you said, safe payment option is "head-scratching". Maybe it is honest mistake and you got a system meant for someone else?
I also considered this point, but then the safe payment wouldn't make sense? The contact was quite good even with the delayed payment. I think there might be some misunderstanding, though—I don’t believe he had any bad intentions. We’ll check how he reacts to my email and the PDF (highlighting the differences clearly!). I’ve prepared this and will emphasize that it’s unacceptable. The ideal outcome would be a full refund without a return, or at least a modest amount for the monitor (which is useful since I now use a 27" and 22"). We’ll find out soon enough!
The seller attempted to lodge a complaint with DHL. It turned out I needed to do that. I would have to repackage and send it back to DHL for inspection, and then it could either be sent back or discarded (depending on the situation). Based on our logistics team's experience, this seems like an impossible task because DHL won't pay unless they receive packaging that can withstand a drop from about 1.20 meters (roughly 4 feet). That clearly isn’t realistic. Even if it were, they’d only accept around 30€. So the seller asked me how much I would charge for it as-is. My honest response would be: 50€. I could buy the original CPU for 160€ plus a cooler (the only new one available). That might seem a bit bold, but yes—the system still has value, though it’s six years old and not usable in that condition.
We reached an agreement of 80€ and I’ll secure a suitable CPU myself. The payment details were updated, and 170€ is on its way back to me. It was quite a trip. After all, it was a pleasant interaction with the seller, free from any pressure. I’m really pleased this is still feasible in these times. It wasn’t originally planned, but I’ll go ahead with it. This should be my motto — I believe I need that on a T-shirt!