F5F Stay Refreshed Hardware Desktop Connection speed is below expectations.

Connection speed is below expectations.

Connection speed is below expectations.

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melchiah41
Junior Member
37
09-11-2020, 07:41 PM
#1
Hey everyone, I've been searching extensively for solutions related to Comcast, Asus, Netgear, and similar brands. So far, nothing concrete. Let me share what's happening. Last week my download speed was 900mbps from Comcast, then it jumped to 1000mbps, but my desktop still reported 800-940mbps during a speed test. Earlier this week I switched to their 1200mbps plan, and since my old modem capped at around 950mbps, I upgraded to the Netgear Nighthawk CM2000. My desktop uses the ASUS ROG STRIX Z490-A with a built-in 2.5 NIC, while the router is a Netgear Nighthawk Raxe290. I connect both my cat8 cables via the modem's 2.5 port to the router's 2.5 internet port and then to my desktop. I changed the desktop's NIC settings to full duplex 2.5 mode. Comcast reported speeds between 1350-1400mbps in the house and at the modem, while my speed test on the router also showed that range. On my Alienware m2 laptop, which also has a 2.5 NIC, I'm getting similar results. I’m puzzled—why am I not reaching the full 1200mbps+ I should be seeing? I tried contacting Netgear, but they transferred me around and hung up after more than an hour twice. Any tips or advice would be greatly appreciated! Thanks!
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melchiah41
09-11-2020, 07:41 PM #1

Hey everyone, I've been searching extensively for solutions related to Comcast, Asus, Netgear, and similar brands. So far, nothing concrete. Let me share what's happening. Last week my download speed was 900mbps from Comcast, then it jumped to 1000mbps, but my desktop still reported 800-940mbps during a speed test. Earlier this week I switched to their 1200mbps plan, and since my old modem capped at around 950mbps, I upgraded to the Netgear Nighthawk CM2000. My desktop uses the ASUS ROG STRIX Z490-A with a built-in 2.5 NIC, while the router is a Netgear Nighthawk Raxe290. I connect both my cat8 cables via the modem's 2.5 port to the router's 2.5 internet port and then to my desktop. I changed the desktop's NIC settings to full duplex 2.5 mode. Comcast reported speeds between 1350-1400mbps in the house and at the modem, while my speed test on the router also showed that range. On my Alienware m2 laptop, which also has a 2.5 NIC, I'm getting similar results. I’m puzzled—why am I not reaching the full 1200mbps+ I should be seeing? I tried contacting Netgear, but they transferred me around and hung up after more than an hour twice. Any tips or advice would be greatly appreciated! Thanks!

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peterphph
Member
175
09-12-2020, 11:17 PM
#2
Examining the router, port 1 connected to your computer uses 1GbE. It seems the sole port offering 2.5GbE is the one linked to your internet connection.
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peterphph
09-12-2020, 11:17 PM #2

Examining the router, port 1 connected to your computer uses 1GbE. It seems the sole port offering 2.5GbE is the one linked to your internet connection.

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appies
Member
160
09-13-2020, 08:06 AM
#3
Are you sure about this? The internet port is 2.5, yet none of the other four ports match that speed. It doesn’t make sense to advertise speeds up to 2.5 if none of them do. Perhaps I could buy a NIC card for my desktop with two ports and combine the two aggregated ports in the router to reach over 1200 Mbps?
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appies
09-13-2020, 08:06 AM #3

Are you sure about this? The internet port is 2.5, yet none of the other four ports match that speed. It doesn’t make sense to advertise speeds up to 2.5 if none of them do. Perhaps I could buy a NIC card for my desktop with two ports and combine the two aggregated ports in the router to reach over 1200 Mbps?

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NicoPlaysYT
Senior Member
250
09-13-2020, 08:33 AM
#4
Is there a specific reason you're turning off autonegotiation? Link aggregation may not behave as you expect. I'd send the router back—it's built poorly because it lacks the necessary ports to meet advertised bandwidth needs. ... They claim only one 2.5 port, so purchasing it was a mistake. This device doesn't make much sense.
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NicoPlaysYT
09-13-2020, 08:33 AM #4

Is there a specific reason you're turning off autonegotiation? Link aggregation may not behave as you expect. I'd send the router back—it's built poorly because it lacks the necessary ports to meet advertised bandwidth needs. ... They claim only one 2.5 port, so purchasing it was a mistake. This device doesn't make much sense.

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Stealthycat75
Member
74
09-20-2020, 10:45 PM
#5
It might be feasible to use a wireless card for your desktop, especially with a router offering 6GHz channels. Both 5Gbps and 6Gbps connections are available, which could exceed your ISP's limits. I’d suggest checking compatibility with your network setup and considering a reliable Wi-Fi adapter for optimal performance.
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Stealthycat75
09-20-2020, 10:45 PM #5

It might be feasible to use a wireless card for your desktop, especially with a router offering 6GHz channels. Both 5Gbps and 6Gbps connections are available, which could exceed your ISP's limits. I’d suggest checking compatibility with your network setup and considering a reliable Wi-Fi adapter for optimal performance.