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Connection secured with a 10Mbps speed limit

Connection secured with a 10Mbps speed limit

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lSticKl
Member
211
04-28-2016, 12:05 PM
#1
Hello, I've recently upgraded my system and now my Ethernet connection is stuck at 10Mb/s. My system is using an Asrock B450M Pro4 and is connected using a cat 5e cable to a Ubee EVW3200 router, which has been provided by my ISP. Due to it being a new system it runs on a (3 days old) fresh windows 10 install and no old settings where used. In order to solve the problem I've already tried the following: Checked the Ethernet cable, is UTP CAT 5e. Checked if the cable was the problem using my laptop, with the same ethernet cable on the same router port I got a 100Mb/s connection To be sure I ran a online speed test on the laptop (wifi adapter disabled) and got a download speed of 51.8Mb/s Reverted router settings to the factory settings Checked if the router firmware could be updated but this is being handled by the ISP and therefore locked Uninstalled the realtek drivers (provided by asrock) and installed the most recent realtek driver (going from version 10.035 to 10.036) Tried changing Speed&Duplex setting on my Ethernet adapter, have tried them all and none of them worked. (suggested here: https://superuser.com/questions/1163116/...t-in-win10) Tried disabling Qos Packet Scheduler by unchecking it under my Ethernet adapter properties ( suggested here: https://superuser.com/questions/1330112/...-on-new-pc) Tried disabling Windows Auto-tuning level using guide https://superuser.com/questions/1330112/...-on-new-pc Disabled all the settings of my Ethernet adapter that listed power-saving or green mode in it (See list below) After each of actions listed above, I've restarted the system and the router in order to check if the problem was fixed. If a the action was unsuccessful (which they all where) then I reverted the setting to its default in order to stop new problems from occurring. None of them caused any change in the Ethernet adapter speed and it stays on 10Mb/s. I'm now wondering if my onboard network-card is the problem but don't know of any way to check this and have no network card laying around. The current settings of my Ethernet adapter are: Advanced EEE Disabled ARP Offload Enabled Auto Disable Gigabit Disabled Energy-Efficient Ethernet Enabled (tried disabling this) Flow Control Rx & Tx Enabled Gigabit Lite Enabled Green Ethernet Enabled (tried disabling this) Interrupt Moderation Enabled IPv4 Checksum Offload Rx & Tx Enabled Jumbo Frame Disabled Large Send Offload v2 (IPv4) Enabled Large Send Offload v2 (IPv6) Enabled Maximum Number of RSS Queues 4 Queues Network address Not Present NS Offload Enabled Power Saving Mode Enabled (tried disabling this) Priority & Vlan Priority & Vlan Enabled Receive buffers 512 Receive Side Scaling Enabled Shutdown Wake-on Lan Enabled Speed & Duplex Auto Negotiation (tried all other settings) TCP Checksum Offload (IPv4) Rx & Tx Enabled TCP Checksum Offload (IPv6) Rx & Tx Enabled Transmit buffers 128 UDP Checksum Offload (IPv4) Rx & Tx Enabled UDP Checksum Offload (IPv6) Rx & Tx Enabled Wake on Magic Packet Enabled Wake on Patern match Enabled WOL & Shutdown Link speed 10 Mbps First (tried 100 Mbps First) Other network settings are attached. Hope someone can help me.
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lSticKl
04-28-2016, 12:05 PM #1

Hello, I've recently upgraded my system and now my Ethernet connection is stuck at 10Mb/s. My system is using an Asrock B450M Pro4 and is connected using a cat 5e cable to a Ubee EVW3200 router, which has been provided by my ISP. Due to it being a new system it runs on a (3 days old) fresh windows 10 install and no old settings where used. In order to solve the problem I've already tried the following: Checked the Ethernet cable, is UTP CAT 5e. Checked if the cable was the problem using my laptop, with the same ethernet cable on the same router port I got a 100Mb/s connection To be sure I ran a online speed test on the laptop (wifi adapter disabled) and got a download speed of 51.8Mb/s Reverted router settings to the factory settings Checked if the router firmware could be updated but this is being handled by the ISP and therefore locked Uninstalled the realtek drivers (provided by asrock) and installed the most recent realtek driver (going from version 10.035 to 10.036) Tried changing Speed&Duplex setting on my Ethernet adapter, have tried them all and none of them worked. (suggested here: https://superuser.com/questions/1163116/...t-in-win10) Tried disabling Qos Packet Scheduler by unchecking it under my Ethernet adapter properties ( suggested here: https://superuser.com/questions/1330112/...-on-new-pc) Tried disabling Windows Auto-tuning level using guide https://superuser.com/questions/1330112/...-on-new-pc Disabled all the settings of my Ethernet adapter that listed power-saving or green mode in it (See list below) After each of actions listed above, I've restarted the system and the router in order to check if the problem was fixed. If a the action was unsuccessful (which they all where) then I reverted the setting to its default in order to stop new problems from occurring. None of them caused any change in the Ethernet adapter speed and it stays on 10Mb/s. I'm now wondering if my onboard network-card is the problem but don't know of any way to check this and have no network card laying around. The current settings of my Ethernet adapter are: Advanced EEE Disabled ARP Offload Enabled Auto Disable Gigabit Disabled Energy-Efficient Ethernet Enabled (tried disabling this) Flow Control Rx & Tx Enabled Gigabit Lite Enabled Green Ethernet Enabled (tried disabling this) Interrupt Moderation Enabled IPv4 Checksum Offload Rx & Tx Enabled Jumbo Frame Disabled Large Send Offload v2 (IPv4) Enabled Large Send Offload v2 (IPv6) Enabled Maximum Number of RSS Queues 4 Queues Network address Not Present NS Offload Enabled Power Saving Mode Enabled (tried disabling this) Priority & Vlan Priority & Vlan Enabled Receive buffers 512 Receive Side Scaling Enabled Shutdown Wake-on Lan Enabled Speed & Duplex Auto Negotiation (tried all other settings) TCP Checksum Offload (IPv4) Rx & Tx Enabled TCP Checksum Offload (IPv6) Rx & Tx Enabled Transmit buffers 128 UDP Checksum Offload (IPv4) Rx & Tx Enabled UDP Checksum Offload (IPv6) Rx & Tx Enabled Wake on Magic Packet Enabled Wake on Patern match Enabled WOL & Shutdown Link speed 10 Mbps First (tried 100 Mbps First) Other network settings are attached. Hope someone can help me.

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Boomer1974
Junior Member
25
05-05-2016, 08:37 PM
#2
Have you adjusted the network drivers yourself? If your laptop functions properly with the same cable, it’s likely the desktop issue, not the network hardware. Look for Windows updates and visit the support page for your motherboard on the manufacturer’s site to download and install the newest drivers. Don’t forget to update the BIOS if it’s outdated.
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Boomer1974
05-05-2016, 08:37 PM #2

Have you adjusted the network drivers yourself? If your laptop functions properly with the same cable, it’s likely the desktop issue, not the network hardware. Look for Windows updates and visit the support page for your motherboard on the manufacturer’s site to download and install the newest drivers. Don’t forget to update the BIOS if it’s outdated.

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felixcool9
Junior Member
13
05-10-2016, 05:43 PM
#3
I made the changes myself by removing the previous driver and installing the newest one from Realtek. I also verified the BIOS version on the motherboard, confirming the latest one came with the purchase.
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felixcool9
05-10-2016, 05:43 PM #3

I made the changes myself by removing the previous driver and installing the newest one from Realtek. I also verified the BIOS version on the motherboard, confirming the latest one came with the purchase.

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kimcheese_
Member
51
05-10-2016, 07:12 PM
#4
Updated following a recommendation on the Asrock forum, I activated my ethernet ports manually. In the XGBE Configuration, I switched all ports to enabled status. This didn’t resolve the issue. I’m using Driver version:10.36.701.2019 after installing the realtek Win10 Auto Installation Program. I discovered a diagnostic tool on the realtek website that tested the cable and returned an OK result. After running it for about a minute, the Ethernet adapter ceased functioning and Windows failed to recognize it. I was able to restore it only by performing a Windows network reset and disconnecting power from the machine.
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kimcheese_
05-10-2016, 07:12 PM #4

Updated following a recommendation on the Asrock forum, I activated my ethernet ports manually. In the XGBE Configuration, I switched all ports to enabled status. This didn’t resolve the issue. I’m using Driver version:10.36.701.2019 after installing the realtek Win10 Auto Installation Program. I discovered a diagnostic tool on the realtek website that tested the cable and returned an OK result. After running it for about a minute, the Ethernet adapter ceased functioning and Windows failed to recognize it. I was able to restore it only by performing a Windows network reset and disconnecting power from the machine.

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57
05-12-2016, 12:05 AM
#5
It seems to work better if you try a moderate approach rather than full speed. We've already tried everything similar, and the new version helped. It was a fresh install, and using Windows TCP Optimizer resolved the problem. The guide mentions it may not apply directly to Windows 10, but it did help in this case. You can check the download page for more details.
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archangeldream
05-12-2016, 12:05 AM #5

It seems to work better if you try a moderate approach rather than full speed. We've already tried everything similar, and the new version helped. It was a fresh install, and using Windows TCP Optimizer resolved the problem. The guide mentions it may not apply directly to Windows 10, but it did help in this case. You can check the download page for more details.

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FeedLaBiche
Member
60
05-13-2016, 05:29 PM
#6
The program functioned perfectly. It’s unclear why the issue persisted despite the adjustments.
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FeedLaBiche
05-13-2016, 05:29 PM #6

The program functioned perfectly. It’s unclear why the issue persisted despite the adjustments.

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Cefreak113
Senior Member
484
05-14-2016, 10:20 AM
#7
Absolutely, it didn’t make much sense. But it was something Windows did that required an external tool to resolve.
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Cefreak113
05-14-2016, 10:20 AM #7

Absolutely, it didn’t make much sense. But it was something Windows did that required an external tool to resolve.