F5F Stay Refreshed Power Users Networks Connection loss on Asus RT-N66U device

Connection loss on Asus RT-N66U device

Connection loss on Asus RT-N66U device

Pages (2): 1 2 Next
M
MS__PANDA
Junior Member
35
10-17-2016, 01:35 PM
#1
It functioned well for five months before issues began roughly ten days ago. The router loses connection every three days or so. It supports PPPOE, and I contacted the ISP who confirmed the modem is operational but pointed to the router as the issue. I’m not very familiar with internet troubleshooting, so someone here might be able to assist. The log file is attached as log.txt.
M
MS__PANDA
10-17-2016, 01:35 PM #1

It functioned well for five months before issues began roughly ten days ago. The router loses connection every three days or so. It supports PPPOE, and I contacted the ISP who confirmed the modem is operational but pointed to the router as the issue. I’m not very familiar with internet troubleshooting, so someone here might be able to assist. The log file is attached as log.txt.

D
dragonox80503
Junior Member
14
10-18-2016, 11:17 AM
#2
Your router has rebooted to refresh itself. On the network, it didn’t confirm certain details when you tried to connect—check its configuration for update status and auto-shutdown options, then verify the latest version to rule out unexpected restarts.
D
dragonox80503
10-18-2016, 11:17 AM #2

Your router has rebooted to refresh itself. On the network, it didn’t confirm certain details when you tried to connect—check its configuration for update status and auto-shutdown options, then verify the latest version to rule out unexpected restarts.

C
chevalier_Skyz
Junior Member
16
10-18-2016, 12:36 PM
#3
Auto reboot is disabled and updates don’t start automatically after logging in. If the router receives an update, I’ll let you know and you’ll have to approve before it proceeds.
C
chevalier_Skyz
10-18-2016, 12:36 PM #3

Auto reboot is disabled and updates don’t start automatically after logging in. If the router receives an update, I’ll let you know and you’ll have to approve before it proceeds.

A
Adonis71x
Junior Member
35
10-23-2016, 01:13 AM
#4
Is the power supply matching the router's specifications? Have you tested another router under identical conditions? Also, look out for overheating issues.
A
Adonis71x
10-23-2016, 01:13 AM #4

Is the power supply matching the router's specifications? Have you tested another router under identical conditions? Also, look out for overheating issues.

D
DRAGON91160
Member
108
10-25-2016, 04:45 AM
#5
the power supply is genuine. before that i used a Linksys router which would lose connection every couple of days, and there were no logs to check, so i couldn't fix it. i switched to this one and it worked perfectly for six months. the main issue is that i'm running a TS3 server, and anything connected affects everyone on the server.
D
DRAGON91160
10-25-2016, 04:45 AM #5

the power supply is genuine. before that i used a Linksys router which would lose connection every couple of days, and there were no logs to check, so i couldn't fix it. i switched to this one and it worked perfectly for six months. the main issue is that i'm running a TS3 server, and anything connected affects everyone on the server.

M
Morgan_98
Member
103
10-25-2016, 07:49 AM
#6
I understand your perspective, but wouldn’t it become too hot if this were an issue? Remember, it functioned well for six months and I haven’t made any changes since then.
M
Morgan_98
10-25-2016, 07:49 AM #6

I understand your perspective, but wouldn’t it become too hot if this were an issue? Remember, it functioned well for six months and I haven’t made any changes since then.

L
Lazy_Rain
Junior Member
1
10-25-2016, 09:36 AM
#7
The older router had been functioning for a considerable time, but it was not operational at all.
L
Lazy_Rain
10-25-2016, 09:36 AM #7

The older router had been functioning for a considerable time, but it was not operational at all.

T
tims31
Junior Member
11
10-25-2016, 05:48 PM
#8
It didn’t seem to function properly before. It would work briefly but then drop after a couple of days, and after rebooting it again it returned. The issue likely wasn’t local—it happened elsewhere, as I could still reach it when Linksys lost the connection, while with ASUS I couldn’t log in right away.
T
tims31
10-25-2016, 05:48 PM #8

It didn’t seem to function properly before. It would work briefly but then drop after a couple of days, and after rebooting it again it returned. The issue likely wasn’t local—it happened elsewhere, as I could still reach it when Linksys lost the connection, while with ASUS I couldn’t log in right away.

F
fantasy_miner
Member
166
10-25-2016, 06:37 PM
#9
It might be due to differences between your devices and the router and modem, which could still cause issues despite the ISP's assurance.
F
fantasy_miner
10-25-2016, 06:37 PM #9

It might be due to differences between your devices and the router and modem, which could still cause issues despite the ISP's assurance.

S
Sam010
Member
79
11-11-2016, 10:29 AM
#10
I wouldn't be sure... since they noticed my router but didn't comment, I also inquired about configuring it. I'll reach out to them to check compatibility and should have an update in about 10-15 minutes.
S
Sam010
11-11-2016, 10:29 AM #10

I wouldn't be sure... since they noticed my router but didn't comment, I also inquired about configuring it. I'll reach out to them to check compatibility and should have an update in about 10-15 minutes.

Pages (2): 1 2 Next