Connection issues persist on the network following the installation of the fiber optic extension.
Connection issues persist on the network following the installation of the fiber optic extension.
Hi, I understand you’re facing some challenges with your internet stability. It sounds like the issue varies depending on what devices are connected and how the setup is arranged. When you remove the 400ft fiber extension, everything works well, but if you leave just the extension plugged in, the router functions normally. The problem seems to appear only when the connection is fully active. You mentioned using a specific modem/router from your ISP, but it’s currently disabled. There are several devices connected—your Apple TV, MacBook Pro, and a converter for the fiber—plus a separate router for the Ethernet setup. It’s possible the configuration or routing is shifting when devices are active. Since you’re not an expert, it might help to check if the router is properly connected and powered, or try restarting it. Let me know what you find!
The converter boxes are meant to switch between Ethernet and fiber-optic connections, and I’m still trying to understand their exact function. I attempted to sketch the wiring layout but didn’t want to include wireless devices in the diagram since they weren’t clear yet. There’s also a booster, repeater, or extender connected directly to the Wi-Fi modem, which I hadn’t mentioned before. Additionally, the two wireless access points are roughly 400 feet apart.
This setup seems unusual. You appear to have a DSL gateway. When another similar device is in bridge mode, it essentially turns off its routing capabilities and behaves like a simple pass-through from the LAN1 port to the next wired device. Other ports remain unbridged in this state. If you intend to share this connection with multiple devices, the device immediately following the "modem" should function as a router to manage NAT/DHCP and similar services. I’m not sure why it’s configured this way. Shouldn’t you run the T3200M in its standard configuration? Why is fiber chosen instead of Ethernet? Likely due to distance considerations. Are you connecting this to another building? Is the cable adequately shielded? Remember, fiber optic cables are delicate; avoid sharp bends or turns during handling and consider conduit protection if running outdoors. ISP equipment isn’t meant for this purpose, so disregard any further concerns. What are the model numbers of the converters? Which type of fiber optic cable is used? Are there any unique connectors at the ends?
I don’t believe this is the case. The T3200M is the device I call the modem in the diagram. It normally also can “make wifi” but I simply turned that off in the settings. It is supposed to work as a LAN switch as well and it does. I have tried just using the built in wifi to the T3200M instead of the separate wireless access point but it doesn’t have enough range for my house so I need to use the separate one. Using the built in wifi there isn’t any problems if the other wifi is disconnected but if they are both “working” they both have the problem described before. I think I had the wrong terminology before. Sorry about that. There isn’t a second router. My understanding was that a router “made wifi” but upon further investigation I was wrong… I think what I meant to say what that I disabled the wireless on the T3200M not the router. It is basically set up as default except with the wireless turned off. I just have a separate wireless access point for extra range. You’re right, it is because of the length and it is between buildings. I tried an ethernet cable first actually but it didn’t work at all for some reason. I am aware it is fragile and I was very carful with it when installing. It is well protected in a conduit the entire length of the outdoor run. I was also very carful there are no sharp bends. The Fiberoptic works really well when it’s the only thing connected. I figured but I wanted to try anyway. Lesson learned I can’t find a spot on the fibre cable where it’s exposed and I can see the identification.