Connection issue with the router's web interface.
Connection issue with the router's web interface.
Check if you're linking the wan port to the wall and confirming your device is connected to the lan port. Ensure DHCP is active for proper setup.
There isn't an individual wan port on my router. It functions as a modem designed for coaxial service. It's connected to port number one. The internet connection was operating smoothly. DHCP is active, though not managed by my router—my flat's router takes care of it. All devices are linked via the local area network.
They offer a reasonable level of flexibility, such as five IP addresses for port forwarding. They recommend configuring our own routers if possible and instruct us to disable the DHCP server. I wouldn't be able to achieve that without being able to reach my router's configuration interface. That's the issue.
You reached out to their support team for assistance. Their response highlighted their deep understanding of the network, indicating they possess extensive knowledge beyond what others might have.
This seems like a way to convert a cable gateway into a router. Gateways are built to connect a wide area network (WAN) link—like coaxial cable—to your local area network (LAN)—providing its own DHCP service. It’s unclear how the device would handle switching a LAN port into your home internet connection. If that were possible, any router could work for multi-WAN configurations. Even disabling the DHCP server doesn’t necessarily alter how ports are set up or bridged. I think you’re tackling this in a challenging manner. I get that you likely prefer using what you already have, but opting for a proper router instead of a gateway might simplify setup and future troubleshooting. I hope your internet service provider can assist you with this change.