Connection issue with the device.
Connection issue with the device.
Hello everyone! I've encountered some issues with my WiFi after switching from Zorin OS to Linux Mint. I'm still trying to figure out what's going on. When I return home, power on the PC, press F12 and select Ubuntu (Linux Mint) as the boot option, but I can't connect to the internet. Restarting doesn't help much—PC freezes at startup, showing the motherboard logo and then the boot keys. I need to force a restart, which now works fine in Windows. I also have to disable the device in Device Manager because it reports an error code 10. After turning off the PC, unplugging the PSU, holding the power button for 20 seconds, and restarting again, WiFi functions properly. So, essentially, using Linux Mint (dual boot) seems to cause this problem. It appears that when I boot into Linux first instead of Windows, it interferes with the WiFi driver. It's odd that freezing occurs during startup in Linux, but everything works smoothly afterward. Anyone have any ideas? Also, when I restart in Linux again, everything is fine on both sides. I'm planning to experiment with different combinations to identify what triggers the issue. Thanks! UPDATE: I did some testing. When the PC is off, I power it on and boot into Windows—no issues. Then I turn it off completely, power it back on, and boot into Linux first; WiFi fails. After turning it off again, I boot into Windows directly, and the problem resurfaces. Device Manager doesn't show any errors, but the WiFi indicates a connection to my home network, yet no internet is available. Searching for other networks doesn't yield results. When attempting to uninstall "Realtek WiFi 6E" or similar, the PC loads but crashes with a glitchy blue screen. It might be related to keyboard shortcuts I accidentally pressed while trying to open Task Manager. After the crash, I followed the usual steps—uninstalling the device, rebooting, and then restarting in Windows. The WiFi works again once I reset it. I should try repeating this process but with Linux first instead of Windows... perhaps later.
I completed the post but later discovered the answer on my own. While updating, I had an insightful realization: perhaps the quick boot feature in Windows was causing issues? I recall seeing a video explaining that when restarting, the computer fully powers off and then back on, whereas shutting it down completely doesn’t happen. This made sense because switching to Linux after turning off the PC caused problems, while switching from Windows to Linux worked smoothly. Right now, I’m writing from Linux without any Wi-Fi issues. My idea is that the conflict arose from the fast boot process clashing with the Linux drivers. This part of the post is more of a personal note rather than a troubleshooting thread.