Connection issue with Ethernet not working.
Connection issue with Ethernet not working.
I received my new PC yesterday, great; but when I connect my Ethernet cable to the extender next to my PC, it reports a connection issue. It tells me to reinstall a driver. It seems the setup isn’t working properly—when I switch the extender to access point mode, it disconnects and fails to reconnect to the router. The main white cable below is the Ethernet cable in question, connected to the extender.
That's fine. If you unplug the extender there may be a model number on it somewhere. As for the NIC (Network Interface Card (the place you plug ethernet in)), I'm assuming you're on windows 10 now: Right click the start button (bottom left corner of screen on taskbar), select "device manager". When you're in device manager look for "network adapters" and expand the list. Right click the adapter, in my case it's an intel ethernet connection. Select properties. Go to the drivers tab and please post what the driver version is as well as what the adapter itself is showing up as.
You say this is a new pc. Is this a pre-built? Do you know the model of the computer itself or the motherboard model? Otherwise, if this is windows 10... can you potentially plug this computer directly into your router/modem and run windows updates? (This should grab the appropriate driver automatically and skip all other troubleshooting.)
Well, it's a fresh one. My cousins lent it to me yesterday since they got a new one. I can't connect it to my router.