Connection issue detected with the desktop. No internet access observed.

F5F Stay Refreshed Power Users Networks Connection issue detected with the desktop. No internet access observed.

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QD_iXoner
Junior Member

09-16-2016, 10:40 PM

I received the latest Wi-Fi gateway yesterday and everything else on my devices is functioning properly, except for my PC. It’s linked to the router but lacks internet access. The diagnostic results show the same issue. What steps can I take to fix this?

QD_iXoner

09-16-2016, 10:40 PM #1

FogoPositivo
Member

09-16-2016, 11:51 PM

Yes I can

FogoPositivo

09-16-2016, 11:51 PM #2

Yes I can

ricby
Senior Member

681

09-23-2016, 12:38 PM

It's accessible

ricby

09-23-2016, 12:38 PM #3

It's accessible

lol460
Junior Member

10-04-2016, 08:04 AM

How can I fix my firewall problem?

lol460

10-04-2016, 08:04 AM #4

How can I fix my firewall problem?

TurritaSC
Member

156

10-10-2016, 11:30 PM

The process of shutting down Windows Defender doesn't appear to restore the Wi-Fi connection.

TurritaSC

10-10-2016, 11:30 PM #5

The process of shutting down Windows Defender doesn't appear to restore the Wi-Fi connection.

forgamez
Member

129

10-12-2016, 12:54 AM

It might indicate a network connection issue or interference. It could also suggest a misconfiguration or hardware problem.

forgamez

10-12-2016, 12:54 AM #6

It might indicate a network connection issue or interference. It could also suggest a misconfiguration or hardware problem.

Oversightx
Member

166

10-15-2016, 01:52 AM

Yes, I can try pinging 8.8.8.8 or other known internet IP addresses. If it fails, it might indicate a DNS issue.

Oversightx

10-15-2016, 01:52 AM #7

Yes, I can try pinging 8.8.8.8 or other known internet IP addresses. If it fails, it might indicate a DNS issue.

sakfriet
Junior Member

10-18-2016, 07:54 AM

You received the outcome. What should you do next?

sakfriet

10-18-2016, 07:54 AM #8

You received the outcome. What should you do next?

aurodude
Member

202

10-18-2016, 08:11 AM

You can reach your gateway's IP address, but not a public one. It seems your gateway isn't linked to the internet. Run ipconfig in the command prompt to see the details.

aurodude

10-18-2016, 08:11 AM #9

You can reach your gateway's IP address, but not a public one. It seems your gateway isn't linked to the internet. Run ipconfig in the command prompt to see the details.

Enderdragon923
Junior Member

10-18-2016, 10:51 AM

#10

Hey, you can connect your phone and tablet to Wi-Fi by following the setup steps provided. For your desktop, enable the gateway to ensure it works properly.

Enderdragon923

10-18-2016, 10:51 AM #10

Hey, you can connect your phone and tablet to Wi-Fi by following the setup steps provided. For your desktop, enable the gateway to ensure it works properly.

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