Connection is very weak and frequently drops on a single device.
Connection is very weak and frequently drops on a single device.
Hello everyone, I recently switched to a new ISP and got a fresh Wi-Fi modem. My devices receive around 50Mbps, while my main PC gets about 600Kbps down and roughly 5Mbps up. On checking the Wi-Fi status, it displays 144Mbps, which seems like an overestimation. I also experience intermittent internet outages every 2-3 minutes, which I see in Windows diagnostics each time. I suspect a network adapter problem, but haven’t managed to resolve it myself. I’m running Windows 10 version 1903 (unactivated) on a tower with an Asrock AB350 Gaming K4 motherboard. I use a Netis WF2123 USB adapter (802.11n) and the modem is a Technicolor CGA4233TCH3 (provided by ISP). I attempted a fix by changing my adapter’s wireless mode from IEEE 802.11b/g/n to IEEE 802.11b/g, which initially improved speeds to 50Mbps; however, after about two minutes of connection, the internet drops again. I also can’t connect via Ethernet, even though it works for other devices nearby. If anyone has suggestions on how to troubleshoot this, I’d really appreciate your advice since I’m not very comfortable with network settings.
This could be the root cause. It's not just a USB device, which are sometimes problematic, plus running 1903 on top of it. 1903 tends to clash with certain WiFi devices. Your WiFi adapter is single band only. I don’t have details about that gateway. I located a model near the location, suggesting it’s a Docsis Cable Gateway. If this is true and it’s a newer version, it might support 5 GHz. 5GHz is ideal since 2.4 GHz in many areas is crowded and causes issues like yours. I’ll get a new WiFi adapter that’s PCIe and at least supports WiFi 5.
You can revert to version 1903 without an internet connection on that device. It’s worth testing this option before purchasing a new adapter. Regarding the modem, it does handle the 5GHz frequency band, though signal strength is reduced due to obstacles like walls nearby.
I previously had 5 Ghz behind two walls and it functioned adequately. The signal wasn't perfect, but it was sufficient. Back then, my connection was 75 Mbps. I'm unsure if you can revert to version 1903. I no longer use Windows since it didn't work with my old network card. When I started using Linux, I realized that support for 1803 ended in October. It's unclear if a version existed between those dates.
Alright, thanks, I totally regret updating to 1903, but oh well. Guess I'll get a PCIe adapter tomorrow and hopefully it'll work. Lastly, any ideas on why windows says the down speed is 144Mbps when it's obviously not? (it's actually ~50Mbps) Pic related
Great! You're welcome. I'll make sure to update you tomorrow once I have the adapter. Bye!