Connection interrupted once iPhone joins a Wi-Fi network
Connection interrupted once iPhone joins a Wi-Fi network
Hi there, tech enthusiasts! I'm trying to figure out this weird WiFi problem with my father-in-law's router. It seems like the connection is fine for most devices, but when his brother-in-law and his family join, three iPhones suddenly lose internet access. The Android phones stay connected, but the iPhone ones go offline completely. The router itself works perfectly, and there are no other signals nearby. I've checked the settings, changed channels, and even tried restarting the device, but nothing seems to fix it. I'm also puzzled why all five Android phones lose connection while only a few iPhones do. Any suggestions or insights would be really helpful! Thanks.
ISP-provided gateways generally work well for a limited number of wireless devices but become less effective as the count increases. This is often due to older hardware, especially when it comes from earlier generations. Although your DGA0122 supports wireless-AC, it dates back to the pre-wave 2 era. The introduction of WiFi 5 improved handling of multiple wireless clients and APs. It's unclear why this issue continues even after older devices like iPhones are no longer in use. Try power-cycling the gateway; it might indicate a need for a dedicated wireless AP capable of managing more concurrent connections. Consider reviewing one of the Grandstream WiFi 6 access points.
You're asking about what the problem means. If the router stays affected when all devices are nearby, but works when iPhones move out of range and the router is turned off, it suggests an issue with the network setup or interference. You might need a dedicated access point to fix it. Thanks.
They chose a mid-range mesh Wi-Fi setup, contacted the ISP to switch the gateway to bridge mode, and let the OBI device handle it. Everything worked smoothly. ISP-provided gateways tend to be unreliable.