F5F Stay Refreshed Hardware Desktop Connection failed to the internet on the prebuilt device.

Connection failed to the internet on the prebuilt device.

Connection failed to the internet on the prebuilt device.

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MoutazGamer
Junior Member
36
11-28-2021, 02:52 PM
#1
I just upgraded my old machine to a new one and after setting up Windows 10 and drivers, the PC keeps having trouble connecting to the internet through Ethernet. It keeps showing "Unidentified network" and shows no internet access at all. All drivers are current, including the Ethernet ones. I can only reach the internet via Wi-Fi. My system is running Windows 11 64-bit with these specs: i5 12600K, ASUS Prime Z690P, WiFi d4, 600W PSU, EVGA GTX 1060 3GB, 1TB SSD, Corsair Vengeance 32GB RAM. BIOS is Windows 11 22H2. When I run ipconfig /all, the Ethernet adapter shows no leases or expiring addresses, just a preferred IP and no default gateway. I've tried changing the IP manually but it didn't work. Followed all the guides I found, but nothing fixed it. Reinstalling drivers or restarting didn't help. Note: The lights on my Ethernet cable are amber orange on the left side and nothing on the right.
M
MoutazGamer
11-28-2021, 02:52 PM #1

I just upgraded my old machine to a new one and after setting up Windows 10 and drivers, the PC keeps having trouble connecting to the internet through Ethernet. It keeps showing "Unidentified network" and shows no internet access at all. All drivers are current, including the Ethernet ones. I can only reach the internet via Wi-Fi. My system is running Windows 11 64-bit with these specs: i5 12600K, ASUS Prime Z690P, WiFi d4, 600W PSU, EVGA GTX 1060 3GB, 1TB SSD, Corsair Vengeance 32GB RAM. BIOS is Windows 11 22H2. When I run ipconfig /all, the Ethernet adapter shows no leases or expiring addresses, just a preferred IP and no default gateway. I've tried changing the IP manually but it didn't work. Followed all the guides I found, but nothing fixed it. Reinstalling drivers or restarting didn't help. Note: The lights on my Ethernet cable are amber orange on the left side and nothing on the right.

D
DiegoLeCreep
Member
88
11-28-2021, 04:05 PM
#2
It seems there could be a problem with the Ethernet connection on your new computer. Here are some steps you can take to diagnose and fix the issue:

- Inspect the Ethernet cable and verify it is securely connected to both the computer and the router or modem.
- Examine the Ethernet port on the computer for any damage or looseness.
- Ensure the router or modem is correctly set up and functioning properly.
- Test with a different Ethernet cable to determine if the problem lies with the cable itself.
- Restart the network adapter on the computer by navigating to Network and Sharing Center, selecting the adapter, and toggling it between Disabled and Enabled.
- If other devices on the same network can connect via Ethernet, try connecting the affected computer to a different port on the router or modem to check for port-specific issues.
- Consider reaching out to the manufacturer for additional support if the problem persists.
D
DiegoLeCreep
11-28-2021, 04:05 PM #2

It seems there could be a problem with the Ethernet connection on your new computer. Here are some steps you can take to diagnose and fix the issue:

- Inspect the Ethernet cable and verify it is securely connected to both the computer and the router or modem.
- Examine the Ethernet port on the computer for any damage or looseness.
- Ensure the router or modem is correctly set up and functioning properly.
- Test with a different Ethernet cable to determine if the problem lies with the cable itself.
- Restart the network adapter on the computer by navigating to Network and Sharing Center, selecting the adapter, and toggling it between Disabled and Enabled.
- If other devices on the same network can connect via Ethernet, try connecting the affected computer to a different port on the router or modem to check for port-specific issues.
- Consider reaching out to the manufacturer for additional support if the problem persists.

D
Dolphinpokemon
Member
168
12-02-2021, 04:53 AM
#3
Additionally, restart the router and review its configuration, ensuring you’re connected to a valid and functional port (consider alternative ones).
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Dolphinpokemon
12-02-2021, 04:53 AM #3

Additionally, restart the router and review its configuration, ensuring you’re connected to a valid and functional port (consider alternative ones).

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__NightFox_
Member
126
12-20-2021, 03:11 PM
#4
No, I'm not using chatGPT instructions as my answers. Just here on the forum! 😊
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__NightFox_
12-20-2021, 03:11 PM #4

No, I'm not using chatGPT instructions as my answers. Just here on the forum! 😊

T
toejamdaddy
Member
135
12-20-2021, 04:51 PM
#5
They explained how steps 1-3 were useful. I discovered the ethernet cable linked to my gigabit switch, then to the router, which might have caused the issue. Changing the cable from the switch to the router resolved the problem.
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toejamdaddy
12-20-2021, 04:51 PM #5

They explained how steps 1-3 were useful. I discovered the ethernet cable linked to my gigabit switch, then to the router, which might have caused the issue. Changing the cable from the switch to the router resolved the problem.