Connection drops unexpectedly during internet use.

F5F Stay Refreshed Hardware Desktop Connection drops unexpectedly during internet use.

Kynedee
Posting Freak

784

10-06-2018, 12:47 PM

Hello, your PC often disconnects briefly after startup, usually lasting between 2 and 15 minutes. Sometimes just reconnecting the Ethernet cable works, other times a restart helps, but sometimes it doesn’t return for days. I’ve updated network drivers, removed them temporarily (causing a blue screen), and disabled Bitdefender antivirus without success. Your specs are: MSI Z390 gaming plus CPU I58600k (no overclocking), 16GB DDR4 from Gskill, RipJaws GPU MSI 1660super Ventus, and a 1TB Intel 660p M.2 SSD with 250GB SATA SSD and 250GB Samsung 860evo SSD. Storage is via a 600W Thermalake 80plus power supply. Any suggestions for next steps?

Kynedee

10-06-2018, 12:47 PM #1

gvn12345678
Member

242

10-06-2018, 04:30 PM

Have you ever changed your profile information on the platform? If not, consider doing so.

gvn12345678

10-06-2018, 04:30 PM #2

Have you ever changed your profile information on the platform? If not, consider doing so.

_GAME_
Junior Member

10-14-2018, 06:06 AM

I'm still figuring things out. I wanted to avoid doing that and tried the opposite, but I'm willing to give it a shot. Hope it works! Thanks.

_GAME_

10-14-2018, 06:06 AM #3

I'm still figuring things out. I wanted to avoid doing that and tried the opposite, but I'm willing to give it a shot. Hope it works! Thanks.

Runnergirl15
Member

246

10-14-2018, 07:48 AM

The issue hasn't changed despite the latest updates. Could the port have been affected in some way?

Runnergirl15

10-14-2018, 07:48 AM #4

The issue hasn't changed despite the latest updates. Could the port have been affected in some way?

GGlobato
Member

176

10-16-2018, 01:19 AM

It's feasible. Or the Lan chip might be sensitive. You might want to try a different card.

GGlobato

10-16-2018, 01:19 AM #5

It's feasible. Or the Lan chip might be sensitive. You might want to try a different card.