Connection drops and then restores itself.
Connection drops and then restores itself.
Over the last couple of days my internet has been unstable, and I’ve tried restarting the router or unplugging everything to reconnect. The IP address changes each time I do this, which is confusing. My connection keeps dropping, even though I’m using a PPPoE setup, and it shouldn’t be happening. This is really frustrating.
Contact your internet provider. Explain the situation during the call when they request a modem reset—don’t say yes. You can say: “I understand the issue isn’t here, it’s actually there.” There’s an 80% chance this will resolve the problem.
I study IT and discovered that some issues come from the company itself. Does your country use IPv4? If yes, the problem might be a lack of IP in your area, and the company could be using tactics to appease everyone or act selfishly.
I'm probably thinking about xDSL. If that's true, it seems like the problem might be with the infrastructure. Most US companies providing xDSL know it's an outdated technology. Verizon doesn't maintain their copper lines, allowing them to deteriorate or handing parts to firms like Frontier. AT&T does the same, though they also offer vDSL and Fiber. vDSL works in certain areas, but it all comes down to whether the phone company believes they can earn a profit. You might try checking your modem's signal strength, but even I don't have DSL and wouldn't be able to interpret the readings. Poor signals can lead to disconnections. You could keep complaining or calling, or if you can, switch providers. I'd suggest considering a cable service, as DOCSIS is a much better standard than xDSL. If it's due to a lack of IP support, the ISP would likely resort to carrier-grade NAT. This is what most ISPs do when they run out of options. For instance, T-Mobile's IPv4 network uses carrier-grade NAT. Although many US ISPs have started or heavily support IPv6, Comcast uses dual-stacking.