Connecting problems between router and modem Issue with network setup Troubleshooting steps for communication

F5F Stay Refreshed Power Users Networks Connecting problems between router and modem Issue with network setup Troubleshooting steps for communication

Connecting problems between router and modem Issue with network setup Troubleshooting steps for communication

Connecting problems between router and modem Issue with network setup Troubleshooting steps for communication

R

Ruubiee17
Senior Member

572

04-14-2016, 11:57 AM

#1

ISP: Windstream Router: TP-Link AC1900
AC1900 Archer C9 v1 modem: Action-Tech T3200
Issue: Router frequently disconnects from the bridge via PPPoE.
I’ve searched online but can’t find a fix. MTU is set to 1480, which matches the recommended value and was the default. The WAN connection sometimes drops or takes a long time and shuts off unexpectedly. Need assistance.

R

Ruubiee17

04-14-2016, 11:57 AM #1

ISP: Windstream Router: TP-Link AC1900
AC1900 Archer C9 v1 modem: Action-Tech T3200
Issue: Router frequently disconnects from the bridge via PPPoE.
I’ve searched online but can’t find a fix. MTU is set to 1480, which matches the recommended value and was the default. The WAN connection sometimes drops or takes a long time and shuts off unexpectedly. Need assistance.

S

starcrusher228
Junior Member

13

04-15-2016, 06:17 PM

#2

Let's check the age of that modem.

S

starcrusher228

04-15-2016, 06:17 PM #2

Let's check the age of that modem.

J

JPV12Vanquish
Member

59

04-17-2016, 03:58 PM

#3

Newborn.

J

JPV12Vanquish

04-17-2016, 03:58 PM #3

Newborn.

A

AllegeGaming
Junior Member

5

04-22-2016, 01:10 AM

#4

If you connect a PC directly to the modem LAN ports by curiosity, it may affect your connection and performance.

A

AllegeGaming

04-22-2016, 01:10 AM #4

If you connect a PC directly to the modem LAN ports by curiosity, it may affect your connection and performance.

A

alex_oo3
Member

249

04-22-2016, 02:44 AM

#5

Well done! The issue is resolved and the updated post will include further information.

A

alex_oo3

04-22-2016, 02:44 AM #5

Well done! The issue is resolved and the updated post will include further information.