Concerns regarding unauthorized access with AnyDesk

F5F Stay Refreshed Software Operating Systems Concerns regarding unauthorized access with AnyDesk

Concerns regarding unauthorized access with AnyDesk

Concerns regarding unauthorized access with AnyDesk

G

Gem_Gem
Member

81

04-14-2021, 10:47 PM

#1

Woke up when the computer screen turned on late last night. Noticed someone browsing to access c0inbase and make purchases in Chrome (win11 desktop).
Luckily, I connected the networking cable within a few minutes after they logged in.
Could there be a method to identify how this program was installed? Where are the installation files located and which program started it? Are there any log files available for review? I’m trying to understand how I ended up with this software and its origin.
Is there a way to block this program in the Windows Defender firewall to stop future access?
Windows Defender didn’t show any alerts.
I want to ensure this machine and others on my home network aren’t infected.
Changed several of my sensitive passwords and haven’t received any unexpected emails from my Google and Comcast accounts.
Any assistance would be greatly appreciated!
Bryan

G

Gem_Gem

04-14-2021, 10:47 PM #1

Woke up when the computer screen turned on late last night. Noticed someone browsing to access c0inbase and make purchases in Chrome (win11 desktop).
Luckily, I connected the networking cable within a few minutes after they logged in.
Could there be a method to identify how this program was installed? Where are the installation files located and which program started it? Are there any log files available for review? I’m trying to understand how I ended up with this software and its origin.
Is there a way to block this program in the Windows Defender firewall to stop future access?
Windows Defender didn’t show any alerts.
I want to ensure this machine and others on my home network aren’t infected.
Changed several of my sensitive passwords and haven’t received any unexpected emails from my Google and Comcast accounts.
Any assistance would be greatly appreciated!
Bryan

Z

zKaosPvP
Member

61

04-16-2021, 07:41 PM

#2

You noticed another person managing your screen and browsing?
Halt.
Separate the device from all wireless or Ethernet connections.
Perform a complete reset and reinstall.

Did AnyDesk ever come into your setup before?

Z

zKaosPvP

04-16-2021, 07:41 PM #2

You noticed another person managing your screen and browsing?
Halt.
Separate the device from all wireless or Ethernet connections.
Perform a complete reset and reinstall.

Did AnyDesk ever come into your setup before?

P

peyesta
Member

212

04-16-2021, 07:53 PM

#3

Yes. A person had remote access until I cut the Ethernet cable.

P

peyesta

04-16-2021, 07:53 PM #3

Yes. A person had remote access until I cut the Ethernet cable.

C

COLIN20052012
Posting Freak

857

04-18-2021, 05:33 PM

#4

Unknown to me, never installed

C

COLIN20052012

04-18-2021, 05:33 PM #4

Unknown to me, never installed

G

GoMigs
Senior Member

614

04-19-2021, 12:13 AM

#5

Now, full wipe and reinstall.

G

GoMigs

04-19-2021, 12:13 AM #5

Now, full wipe and reinstall.