Computer shuts down unexpectedly.
Computer shuts down unexpectedly.
My build was originally in an nzxt h5, but I recently changed everything to a hyte y60. I've kept all components except for the new MB, and never faced any issues before. During the MB installation, I had to update the BIOS which worked fine, and I installed Windows 11 (the previous version was 10). The only changes were in the case. While gaming, if I click the Microsoft button to switch apps, my computer sometimes freezes completely, requiring me to power it off. This happens occasionally, not always. I ran a RAM diagnostic and everything checked out without problems. I'm unsure what might be causing the issue and don't know where else to look. Any advice?
I've carried all parts over besides installing a new MB.
So you used different motherboard, as opposed to the one in your H5?
I had to update bios which went smoothly
Did you clear the CMOS after you'd verified that the BISO was successfully flashed to the latest version?
Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.
Confirmed using the previous unit with several older components and installing the new motherboard (same brand and model) into the Y60. CMOS was not cleared since it wasn’t required in the prior setup and hasn’t been needed recently. Here are the specifications as requested:
CPU: Ryzen 7 5800x3d 3.4ghz
CPU cooler: NZXT Kraken Elite 280
Motherboard: MSI B550-A Pro
Ram: Corsair Vengeance Pro RGB 2x16 (basic XMP)
SSD/HDD: Crucial MX500 1tb SSD (OS installed)
Samsung 870 EVO SSD
Samsung 970 EVO Plus 500GB M.2
SK Hynix Platinum P41 2TB M.2
GPU: MSI RX 3090 Ti SUPER X 24GB
PSU: Montach Titan Gold 1000W (6 months old)
Chassis: Hyte Y60
OS: Windows 11 Home Build 22621.2715
Monitor: Samsung Odyssey G5 2560x1440 144Hz
LG 27GN600-B
BIOS: Version E7C56AMS.AF0