Computer shuts down and restarts without a BSOD. Kernel version 41 appears in Event Viewer.
Computer shuts down and restarts without a BSOD. Kernel version 41 appears in Event Viewer.
Hey there,
I've been experiencing unexpected crashes on my PC for about a couple of months now. The system would restart roughly two months after upgrading my CPU from the Ryzen 5 1600X to the Ryzen 5 5600X. Once it reboots, everything comes back—no BSOD appears, just a black screen. Still, I occasionally hear audio when the screen goes black, mostly during gaming sessions. Marvel rivals are the main culprits, but it also happens in less demanding games like Terraria. Sometimes it occurs when the PC is idle or even after I restart from the crash, leading to another black screen after logging in or shortly afterward.
Here are my current details:
- CPU: Ryzen 5 5600X
- GPU: MSI Ventus 2X RTX 4060
- Motherboard: Gigabyte B550M DS3H
- RAM: 16GB (2x8GB) at 3600MHz, Corsair Vengeance
- Storage: Samsung SSD plus one HDD
- Power Supply: Corsair CX750 (Green Label, over 4 years)
What I've tried so far:
- Fresh Windows installation
- DDU twice (after reinstalling)
- Enabled XMP settings
- Cleaning physical parts
- Different Windows power plans (balanced, high performance, ultra performance)
- Underclocking the GPU in MSI Afterburner to -30
- Adjusting TDR delay values
- Using Furmark, AIDA, and OCCT; crashes didn't occur during stress tests, except once after an OCCT test
- Event Viewer shows Kernel 41, but I also see a TDR Error 116 in minidumps
- Watchdog logs mention VIDEO_ENGINE_TIMEOUT_DETECTED (141)
- In Blue Screen View, it's linked to dxgkrnl.sys at address dxgkrnl.sys+1815ad and ntoskrnl.exe+4b8460
- Voltages during idle and load seem normal, except around the crash
I've downloaded some recent DMP files for analysis.
It's really confusing what might be causing this and it's getting frustrating. Any advice or assistance would mean a lot to me. Thanks!
Low quality PSU is likely the main cause of your problems. Frequent restarts or shutdowns usually stem from two problems:
1. The CPU or GPU overheats, so the system automatically shuts down to avoid damage.
2. The PSU doesn’t provide sufficient power to the GPU or maintains unstable voltage for normal operation.
I don’t believe high temperatures are a concern given your system’s lower specs, but the PSU itself seems to be of poor quality. Therefore, replacing it with a better one would help.
Recommended good PSUs include: Seasonic Focus/Vertex/PRIME, Corsair RMx/RMi/HXi/AXi, Super Flower Leadex Gold/Platinum/Titanium.
If you’re looking for the latest ATX 3.0/3.1 models, check this link: https://hwbusters.com/best_picks/best-at...busters/2/
A 650W unit works perfectly.
My setup includes three PCs powered by Seasonic—two PRIME TX-650 units and one Focus PX-550. Detailed specs and photos are available in my profile.
The *ss. Non modular green label CX750 has reached its end of life since 2015, meaning it's likely over 10 years old. You'll need to get a replacement. Check these charts and choose one that matches your required wattage and is available locally at a fair price.
This advice seems sensible. The issues emerged once the CPU was swapped. It looks like this CPU might need more power than the old one.
R5 1600X has a 95W CPU while R5 5600X runs at 65W. Therefore, the difference in power usage is noticeable. However, the main issue often lies with the GPU's much higher energy consumption, particularly during gaming. Most power supplies can handle idle operation, but when a significant load is applied—like gaming—they struggle to deliver adequate power. This leads to system crashes or shutdowns. The solution is a high-quality new PSU. Because the PSU powers the entire system, it is the most critical part inside the PC. That’s why you should never compromise on quality! Also, avoid purchasing used PSUs.
Absolutely, considering the PSU you have is quite outdated. The platform was first released in 2013, which means your PSU is around 12 years old now. And when it was brand new, it wasn't a great choice. Being able to last this long is truly remarkable.