Computer randomly bluescreens while using Adobe Premiere Pro or Adobe After Effects
Computer randomly bluescreens while using Adobe Premiere Pro or Adobe After Effects
Hey, I noticed these random bluescreens whenever I use Adobe Premiere Pro or After Effects. It usually shows a PAGE_FAULT_IN_NONPAGED_AREA screen, and when I check it in WinDbg, it says the process name is "System." I think it might be related to the Nvidia drivers I just installed. I’m not sure if that’s the cause. Could you help me stop these occurrences?
It's likely the Nvidia drivers you just installed are causing the issue, particularly if the problem began after installation.
Consider these steps:
Go back to a previous stable version of the Nvidia drivers using the control panel or device manager.
Ensure your Adobe software is current, as updates can lead to conflicts.
If those don't resolve it, perform a memory test—errors like PAGE_FAULT_IN_NONPAGED_AREA may point to RAM problems.
Also remember to back up your important data often, especially during troubleshooting.
I might consider updating my Adobe software to check if the bluescreens disappear. That way, they can keep up with my updated drivers. Additionally, I should perform a memory test when I have the opportunity and the funds for new RAM.
It seems like a solid approach! Keeping your software current is definitely wise, beginning with Adobe updates makes sense. Performing a memory test is also a helpful diagnostic step. You won't need to purchase additional RAM for this test; Windows includes a built-in memory diagnostic tool, and there are also free options online such as MemTest86.
If the problem continues after these actions, you might want to try a clean installation of your Nvidia drivers. Corrupted driver files or conflicts can sometimes be resolved by starting from scratch.
Always remember to back up your work regularly, particularly when working with system issues.
I just experienced another bluescreen today. This time, I wasn't using any Adobe programs and my computer was mostly inactive. Then, a random bluescreen occurred, specifically an IRQL_NOT_LESS_OR_EQUAL type. Like previous bluescreens, the process name is "System," so I'm unsure of the exact cause.
Spoiler
Help is welcome, there. WinDbg would be useful.
Also, here is the minidump file.
By the way, since these bluescreens are really frustrating and I need a solution urgently, here is the kernel dump that was created from the incident.
The recent IRQL_NOT_LESS_OR_EQUAL error screen could point to problems with a device driver, memory issues, or antivirus interference.
Here are some actions you can try:
Ensure all your drivers are current. Verify this by navigating to Settings > Update & Security > Windows Update > Check for updates on your computer. Once updates are found, restart your system.
Perform a memory diagnostic test to identify any RAM-related faults.
Review your antivirus settings; sometimes they can trigger conflicts that cause the screen to freeze. If you recently added or updated your antivirus, consider disabling it temporarily to test.
If the problem persists, a fresh installation of your Nvidia drivers might be necessary.
I looked for updates via Windows Update and confirmed everything was current. There are no antivirus programs installed on my system. If the issue continues, I might consider a fresh installation of my Nvidia drivers.
I encountered another bluescreen while using Premiere Pro. It was a PAGE_FAULT_IN_NONPAGED_AREA screen, and WinDbg indicated the process name was "System". This seems quite unhelpful from WinDbg. If I keep getting these issues, I might need to replace my computer. Could you analyze this minidump and kernel dump to figure out why I'm experiencing these bluescreens?
I'm bumping this thread to state that I still have these bluescreens.
Here
is one from three days ago and
here
is one from today. After the bluescreen that happened, today, I updated my Nvidia drivers. Hopefully, that gets those bluescreens to stop.