Computer is unresponsive, CPU remains attached to board. Possible fixes?

F5F Stay Refreshed Hardware Desktop Computer is unresponsive, CPU remains attached to board. Possible fixes?

Computer is unresponsive, CPU remains attached to board. Possible fixes?

Computer is unresponsive, CPU remains attached to board. Possible fixes?

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NamiMew
Junior Member

14

10-11-2016, 03:32 PM

#1

It sounds like you're facing a tricky situation with your Ryzen 5 setup. You might want to carefully try removing the CPU yourself using a proper method, or consult a professional technician to avoid further damage. If you're unsure, returning the board could be the safest option.

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NamiMew

10-11-2016, 03:32 PM #1

It sounds like you're facing a tricky situation with your Ryzen 5 setup. You might want to carefully try removing the CPU yourself using a proper method, or consult a professional technician to avoid further damage. If you're unsure, returning the board could be the safest option.

B

Benjamin004
Junior Member

11

10-12-2016, 08:48 AM

#2

we need some images of this setup... take out the stick close to the CPU and gently shift it slightly to the right

B

Benjamin004

10-12-2016, 08:48 AM #2

we need some images of this setup... take out the stick close to the CPU and gently shift it slightly to the right

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Rosen05
Member

152

10-12-2016, 12:08 PM

#3

I included an image in the initial message, but adjustments to the retention arm haven't resolved the issue.

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Rosen05

10-12-2016, 12:08 PM #3

I included an image in the initial message, but adjustments to the retention arm haven't resolved the issue.

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xAPPLExPIEx
Senior Member

657

10-16-2016, 03:07 AM

#4

Raise the small tool you used to place the CPU, then remove it.

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xAPPLExPIEx

10-16-2016, 03:07 AM #4

Raise the small tool you used to place the CPU, then remove it.

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MLGGirl54
Senior Member

258

10-17-2016, 05:27 PM

#5

This device can't move in any direction.

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MLGGirl54

10-17-2016, 05:27 PM #5

This device can't move in any direction.

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Migun
Member

67

10-23-2016, 03:01 PM

#6

I've adjusted the arm in various orientations, but it still doesn't move when the computer is upright or on its side.

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Migun

10-23-2016, 03:01 PM #6

I've adjusted the arm in various orientations, but it still doesn't move when the computer is upright or on its side.

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Necron65
Member

205

10-23-2016, 04:15 PM

#7

It seems you encountered issues with pins misaligned if they bent. The socket should shift slightly when adjusting the arm. If problems persist, applying upward pressure can help extract the CPU. I also had to carefully pull a few from a ZIF socket while it was attached to a cooler, but it didn’t damage anything. Avoid twisting the CPU during removal.

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Necron65

10-23-2016, 04:15 PM #7

It seems you encountered issues with pins misaligned if they bent. The socket should shift slightly when adjusting the arm. If problems persist, applying upward pressure can help extract the CPU. I also had to carefully pull a few from a ZIF socket while it was attached to a cooler, but it didn’t damage anything. Avoid twisting the CPU during removal.

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voetbalboy1998
Member

144

10-28-2016, 01:19 AM

#8

Consider using a suction cap to establish better contact.

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voetbalboy1998

10-28-2016, 01:19 AM #8

Consider using a suction cap to establish better contact.

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TricksyJack
Junior Member

33

10-28-2016, 02:48 AM

#9

Others mentioned the socket requires no force to insert, so some have installed Ryzen CPUs along with their coolers. You might consider removing the CPU instead.

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TricksyJack

10-28-2016, 02:48 AM #9

Others mentioned the socket requires no force to insert, so some have installed Ryzen CPUs along with their coolers. You might consider removing the CPU instead.

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Joaqs605
Junior Member

13

10-28-2016, 10:44 AM

#10

You might attempt to gently glide two plastic cards (such as a credit card) beneath the green PCB on either side and try to extract them.

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Joaqs605

10-28-2016, 10:44 AM #10

You might attempt to gently glide two plastic cards (such as a credit card) beneath the green PCB on either side and try to extract them.

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