F5F Stay Refreshed Hardware Desktop Computer freezing with no display System hangs on an empty blue screen

Computer freezing with no display System hangs on an empty blue screen

Computer freezing with no display System hangs on an empty blue screen

H
HollyDuhLlama
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44
04-24-2016, 03:41 PM
#1
My computer, after the HP logo is complete, displays a blank blue screen and remains there. The RAM has been upgraded or replaced, followed by a full reset and a fresh install of Windows 10. There seems to be a method to bypass the blank screen and reach the desktop. Please assist me. Updated: The system functioned before and after the RAM change, which was required for gaming and compatible with my setup. It would freeze when idle for extended periods, especially during sleep, often needing a restart. I believed a reset would resolve this and reinstall Windows, but it still shows the HP logo. I can still view settings like system restarts and check BIOS. I even reinstalled the previous RAM, yet the issue persists... HP Pavilion Gaming Desktop 690-00xx Processor AMD Ryzen S 2400G with Radeon Vega Graphics 3.60 GHz Installed RAM 16.0 GB (Was upgraded to 32GB). System Type: 64-bit operating system, x64-based processor. Edited January 18, 2023 by AkiraRaz
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H
HollyDuhLlama
04-24-2016, 03:41 PM #1

My computer, after the HP logo is complete, displays a blank blue screen and remains there. The RAM has been upgraded or replaced, followed by a full reset and a fresh install of Windows 10. There seems to be a method to bypass the blank screen and reach the desktop. Please assist me. Updated: The system functioned before and after the RAM change, which was required for gaming and compatible with my setup. It would freeze when idle for extended periods, especially during sleep, often needing a restart. I believed a reset would resolve this and reinstall Windows, but it still shows the HP logo. I can still view settings like system restarts and check BIOS. I even reinstalled the previous RAM, yet the issue persists... HP Pavilion Gaming Desktop 690-00xx Processor AMD Ryzen S 2400G with Radeon Vega Graphics 3.60 GHz Installed RAM 16.0 GB (Was upgraded to 32GB). System Type: 64-bit operating system, x64-based processor. Edited January 18, 2023 by AkiraRaz

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E
em2a
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28
04-25-2016, 09:01 AM
#2
You're starting from scratch here. The information provided isn't sufficient to offer any assistance. Please review the "Read before asking for help" thread on the forum and adjust your question accordingly. The guidelines there will clarify what details are needed.
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em2a
04-25-2016, 09:01 AM #2

You're starting from scratch here. The information provided isn't sufficient to offer any assistance. Please review the "Read before asking for help" thread on the forum and adjust your question accordingly. The guidelines there will clarify what details are needed.

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