Complex crashing issues, assistance required.
Complex crashing issues, assistance required.
Specs:
4090
12900k
64GB RAM DDR4
2TB NVME Samsung SSD (990, but this PC is only about 5 months old so I don't think it's the old samsung issue they had)
1000w Corsair PSU
What it's been doing:
Started out with it crashing to black screen and restarting, only when playing VR games. It gets worse the longer it's on and gets to the point it crashes when you even launch games.
It has since moved to BSODing and throwing the codes "CRITICAL_PROCESS_DIED" most of the time and "0xc000021a" a couple times in between
It just went to black screen again when playing a game.
What I thought it was:
CPU thermal shutdown because it was hitting 100c on one core within 30 seconds of cinebench. It has since been repasted and thermals are back down to normal
What I think it is:
PSU is underrated/OCP is tripping early.
What we have tried:
All the usual sfc/dism/chkdsk commands show nothing, tried a new wall plug, and a ton of other things aswell
Logs:
Event viewer shows Kernel Power 41 for every crash that has happened, BSOD or otherwise.
I'd love to post the minidump file but the BSODs aren't creating any files, whatsoever for some reason.
A new 1200w psu is coming in the next few days and hopefully that fixes it, but I'm coming to y'all to ask if you have any other ideas to what it could be off all that combined behavior.
Remove windows from the scenario.
Execute memtest86 or memtest86+
They start from a USB drive and avoid using Windows.
You can obtain them from these links:
MemTest86 - Official Site of the x86 Memory Testing Tool
MemTest86 is the original self-booting memory testing software for x86 and ARM systems. It works with both BIOS and UEFI, offering USB booting options.
www.memtest86.com
MemTest86+ | The Open-Source Memory Testing Tool
Memtest86+ is a sophisticated, free, open-source standalone memory tester for 32- and 64-bit computers (supports UEFI & BIOS)
www.memtest.org
If a complete pass completes without errors, your RAM and hardware appear fine.
Performing additional passes occasionally reveals problems, though it requires more time.
Unlikely to be necessary unless you strongly suspect a RAM issue.
If memtest operates without issues, proceed by removing drivers from the mix.
Enter safe mode (press f8)
If you function properly in safe mode, gradually bring drivers and applications back online.
They lack the resources to purchase a USB flash drive at the moment, honestly. But I'll keep this in mind if the PSU doesn't resolve it. I'm already considering a fresh Windows installation.
I've tried the DDU song and dance, performed a clean boot to rule out extra software, and will also attempt safe mode.
Thanks for your time!