F5F Stay Refreshed Hardware Desktop Compatibility issue persists even with updated BIOS version

Compatibility issue persists even with updated BIOS version

Compatibility issue persists even with updated BIOS version

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N1NA
Junior Member
6
08-03-2019, 10:44 AM
#1
I'm working on upgrading the CPU from a Ryzen 3000 series to 5000 series on my AM4 board and it won't start. The EZ Debug LED stays white on the CPU. I've checked BIOS versions 7C56vAF and 7C56vA3, tried various fixes, and cleared CMOS each time I updated the BIOS. RAM is 4x 8GB Crucial Ballistix at 3600MHz CL16, no XMP enabled. Storage is a Western Digital 1TB M.2 SSD, PSU is Seasonic FOCUS GM750 80+ Gold. I've also tried disconnecting peripherals, using one RAM stick, booting without GPU or peripherals, and swapping the PCIe slot. If I swap back to the Ryzen 7 3700X it works. Any suggestions? Should I think this CPU is dead? Thanks!
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N1NA
08-03-2019, 10:44 AM #1

I'm working on upgrading the CPU from a Ryzen 3000 series to 5000 series on my AM4 board and it won't start. The EZ Debug LED stays white on the CPU. I've checked BIOS versions 7C56vAF and 7C56vA3, tried various fixes, and cleared CMOS each time I updated the BIOS. RAM is 4x 8GB Crucial Ballistix at 3600MHz CL16, no XMP enabled. Storage is a Western Digital 1TB M.2 SSD, PSU is Seasonic FOCUS GM750 80+ Gold. I've also tried disconnecting peripherals, using one RAM stick, booting without GPU or peripherals, and swapping the PCIe slot. If I swap back to the Ryzen 7 3700X it works. Any suggestions? Should I think this CPU is dead? Thanks!

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HeyImScarlett
Junior Member
15
08-03-2019, 07:20 PM
#2
All your attempts have succeeded consistently with the 3700X. It's as uncommon as it seems, but it appears your latest CPU might be defective. Did you buy it used or brand new? If it's new, is the return window still open?
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HeyImScarlett
08-03-2019, 07:20 PM #2

All your attempts have succeeded consistently with the 3700X. It's as uncommon as it seems, but it appears your latest CPU might be defective. Did you buy it used or brand new? If it's new, is the return window still open?

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DragonTTK
Member
52
08-06-2019, 04:00 AM
#3
I bought it used on eBay, even though it came from a functioning rig, so I don’t think it was damaged in any way. I’m assuming it might still work, so I’ll consider asking the seller for more information before sending it back as faulty.
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DragonTTK
08-06-2019, 04:00 AM #3

I bought it used on eBay, even though it came from a functioning rig, so I don’t think it was damaged in any way. I’m assuming it might still work, so I’ll consider asking the seller for more information before sending it back as faulty.

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EDGE2930
Junior Member
15
08-13-2019, 11:59 PM
#4
Purchasing second-hand can involve some uncertainty. Fortunately, eBay offers a refund policy. If you're comfortable sharing, could you provide the original ad from eBay? I frequently buy and sell on eBay and usually spot any warning signs.
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EDGE2930
08-13-2019, 11:59 PM #4

Purchasing second-hand can involve some uncertainty. Fortunately, eBay offers a refund policy. If you're comfortable sharing, could you provide the original ad from eBay? I frequently buy and sell on eBay and usually spot any warning signs.

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ClayFish
Member
52
08-14-2019, 12:38 AM
#5
Yeah I knew the risk haha, here's the link if you want to inspect the seller: https://www.ebay.com/itm/315058071990
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ClayFish
08-14-2019, 12:38 AM #5

Yeah I knew the risk haha, here's the link if you want to inspect the seller: https://www.ebay.com/itm/315058071990

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NeuLopez
Member
57
08-14-2019, 01:08 AM
#6
The seller's update indicates they last used this system on 12/27/2023. I attempted BIOS changes to enable compatibility for the 5800x3D model (E7C56AMS.A90), but it didn’t work. I also noticed after swapping CPUs, the "VGA" LED appeared on the motherboard, yet the "CPU" LED remained inactive. It seems there might have been a socket or pin issue, though the current setup with the 3700X still functions properly.
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NeuLopez
08-14-2019, 01:08 AM #6

The seller's update indicates they last used this system on 12/27/2023. I attempted BIOS changes to enable compatibility for the 5800x3D model (E7C56AMS.A90), but it didn’t work. I also noticed after swapping CPUs, the "VGA" LED appeared on the motherboard, yet the "CPU" LED remained inactive. It seems there might have been a socket or pin issue, though the current setup with the 3700X still functions properly.

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MrKiwiism
Member
236
08-14-2019, 01:49 AM
#7
For future reference, I purchased a fresh Ryzen 9 5950X and managed to boot up without issues haha
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MrKiwiism
08-14-2019, 01:49 AM #7

For future reference, I purchased a fresh Ryzen 9 5950X and managed to boot up without issues haha