F5F Stay Refreshed Hardware Desktop Clock shows time slower than expected, restarts don't fix the issue.

Clock shows time slower than expected, restarts don't fix the issue.

Clock shows time slower than expected, restarts don't fix the issue.

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M
117
06-25-2017, 08:48 AM
#1
Hey everyone, I just set up my first PC with an i7-12700, a Prime z690-P motherboard, 16GB DDR5 memory at 4800MHz, an EVGA 1000GT PSU. The RAM isn’t hitting 4800MHz even when I enable XMP—sometimes it works and sometimes it doesn’t. If I set the speed manually to 4800, it still doesn’t work. I’m looking for tips to get it to run at full speed. Also, after launching apps that need a restart, the system turns off but stays on with lights in the case; I can’t see anything and have to press the power button to shut it down. Could be an issue with the memory itself? Thanks for any help!
M
Minestrike1905
06-25-2017, 08:48 AM #1

Hey everyone, I just set up my first PC with an i7-12700, a Prime z690-P motherboard, 16GB DDR5 memory at 4800MHz, an EVGA 1000GT PSU. The RAM isn’t hitting 4800MHz even when I enable XMP—sometimes it works and sometimes it doesn’t. If I set the speed manually to 4800, it still doesn’t work. I’m looking for tips to get it to run at full speed. Also, after launching apps that need a restart, the system turns off but stays on with lights in the case; I can’t see anything and have to press the power button to shut it down. Could be an issue with the memory itself? Thanks for any help!

P
Pollerino
Member
223
06-25-2017, 08:48 AM
#2
If it isn't using a dedicated CPU, the issue likely lies elsewhere. Consider adjusting your RAM manually to around 3200 MHz or switch to BIOS setting gear 2, as the voltage settings for your CPUs restrict performance at those frequencies.
P
Pollerino
06-25-2017, 08:48 AM #2

If it isn't using a dedicated CPU, the issue likely lies elsewhere. Consider adjusting your RAM manually to around 3200 MHz or switch to BIOS setting gear 2, as the voltage settings for your CPUs restrict performance at those frequencies.

T
THE123Troll
Member
81
06-25-2017, 08:48 AM
#3
It's a DDR5 build, and the non-K components can handle up to 6400MT/s if the motherboard is solid. In Gear 2 (the DDR5-focused stage), you usually don't need to adjust VCCSA unless you're aiming for higher speeds around 7000MT/s. The non-K CPU challenge mainly applies to Gear 1, which is better suited for DDR4. Confirm you're using the right memory slots (slots 2 and 4 from the CPU side) and that your BIOS is up to date. Older BIOS versions can cause memory problems, so it's worth checking.
T
THE123Troll
06-25-2017, 08:48 AM #3

It's a DDR5 build, and the non-K components can handle up to 6400MT/s if the motherboard is solid. In Gear 2 (the DDR5-focused stage), you usually don't need to adjust VCCSA unless you're aiming for higher speeds around 7000MT/s. The non-K CPU challenge mainly applies to Gear 1, which is better suited for DDR4. Confirm you're using the right memory slots (slots 2 and 4 from the CPU side) and that your BIOS is up to date. Older BIOS versions can cause memory problems, so it's worth checking.

A
achoo_ca
Member
69
06-25-2017, 08:48 AM
#4
It seems I got the specs mixed up. Let me clarify that it was DDR4, not DDR5.
A
achoo_ca
06-25-2017, 08:48 AM #4

It seems I got the specs mixed up. Let me clarify that it was DDR4, not DDR5.

F
Frkymstr
Junior Member
47
06-25-2017, 08:48 AM
#5
It's possible the RAM isn't included in your motherboard's specifications list.
F
Frkymstr
06-25-2017, 08:48 AM #5

It's possible the RAM isn't included in your motherboard's specifications list.

R
Raphael13410
Junior Member
15
06-25-2017, 08:48 AM
#6
Intel confirms the CPU backs DDR4 3200 and DDR5 4800 speeds. Use one RAM stick at a time across all slots, reattach the CPU cooler, or reinstall the processor.
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Raphael13410
06-25-2017, 08:48 AM #6

Intel confirms the CPU backs DDR4 3200 and DDR5 4800 speeds. Use one RAM stick at a time across all slots, reattach the CPU cooler, or reinstall the processor.

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trandat
Member
140
06-25-2017, 08:48 AM
#7
Currently I only possess one stick, so I positioned it in the nearest compartment. Based on Armoury Crate, that's the initial firmware from Asus—the BIOS is the latest version.
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trandat
06-25-2017, 08:48 AM #7

Currently I only possess one stick, so I positioned it in the nearest compartment. Based on Armoury Crate, that's the initial firmware from Asus—the BIOS is the latest version.

T
taconiebre
Senior Member
506
06-25-2017, 08:48 AM
#8
The second and fourth positions (starting from the CPU side) work best. If those two and four slots aren’t filled well, the first and third slots become nearly impossible to use due to DDR5 speed. This likely explains the problem.
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taconiebre
06-25-2017, 08:48 AM #8

The second and fourth positions (starting from the CPU side) work best. If those two and four slots aren’t filled well, the first and third slots become nearly impossible to use due to DDR5 speed. This likely explains the problem.

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Texas1047
Posting Freak
889
06-25-2017, 08:48 AM
#9
I'll check it and let you know. It might be the cause for the system failing to restart.
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Texas1047
06-25-2017, 08:48 AM #9

I'll check it and let you know. It might be the cause for the system failing to restart.

J
JJBowden
Junior Member
33
06-25-2017, 08:48 AM
#10
It's very likely.
J
JJBowden
06-25-2017, 08:48 AM #10

It's very likely.

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