F5F Stay Refreshed Hardware Desktop Cinebench Multicore causes system crash on PC

Cinebench Multicore causes system crash on PC

Cinebench Multicore causes system crash on PC

T
tails2006
Junior Member
1
01-16-2020, 10:19 AM
#1
Hello, I checked the PC part picker page you mentioned. After upgrading from the Ryzen 7 3700X to the Ryzen 9 5950X, everything else remained unchanged. Once the new CPU was installed, I encountered an issue with Cinebench. On the older model, the single and multi-core tests ran smoothly, but with the new one, the multicore test caused my screen to turn off while the fans kept spinning. Even after restarting, the monitor stopped responding, requiring me to shut down the power supply. Some users suggest compatibility problems with RAM or CPU. Could you help resolve this? Thanks.
T
tails2006
01-16-2020, 10:19 AM #1

Hello, I checked the PC part picker page you mentioned. After upgrading from the Ryzen 7 3700X to the Ryzen 9 5950X, everything else remained unchanged. Once the new CPU was installed, I encountered an issue with Cinebench. On the older model, the single and multi-core tests ran smoothly, but with the new one, the multicore test caused my screen to turn off while the fans kept spinning. Even after restarting, the monitor stopped responding, requiring me to shut down the power supply. Some users suggest compatibility problems with RAM or CPU. Could you help resolve this? Thanks.

K
Kiwiman147
Junior Member
40
01-20-2020, 12:39 PM
#2
The power supply protection circuit is activating.
K
Kiwiman147
01-20-2020, 12:39 PM #2

The power supply protection circuit is activating.

C
ceceliyah
Member
65
01-20-2020, 04:39 PM
#3
Could you clarify if you're referring to a specific system or component? I need more details to determine whether a larger power supply is necessary.
C
ceceliyah
01-20-2020, 04:39 PM #3

Could you clarify if you're referring to a specific system or component? I need more details to determine whether a larger power supply is necessary.