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Chromecast Help

Chromecast Help

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Addison_Hext
Junior Member
34
04-16-2019, 08:25 AM
#1
I recently upgraded my router to a Wi-Fi 6 model and have encountered problems with my older Chromecast Ultra. It functions temporarily after resetting but then stops working entirely. I’m unsure if there’s a way to configure a Wi-Fi 5 channel on the new router for the Chromecast to reconnect. Is it possible I’ll need to wait for another compatible model? I tried navigating the admin page briefly, but got confused and didn’t find a clear solution. Any advice would be greatly appreciated!
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Addison_Hext
04-16-2019, 08:25 AM #1

I recently upgraded my router to a Wi-Fi 6 model and have encountered problems with my older Chromecast Ultra. It functions temporarily after resetting but then stops working entirely. I’m unsure if there’s a way to configure a Wi-Fi 5 channel on the new router for the Chromecast to reconnect. Is it possible I’ll need to wait for another compatible model? I tried navigating the admin page briefly, but got confused and didn’t find a clear solution. Any advice would be greatly appreciated!

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North1904
Member
188
04-17-2019, 01:27 PM
#2
Wi-Fi 6 works backward with older standards. Your problems probably aren't due to ChromeCast only supporting Wi-Fi 5. Creating a Wi-Fi 5 network wouldn't fix the issue. Still, it's possible you're drawing incorrect conclusions.
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North1904
04-17-2019, 01:27 PM #2

Wi-Fi 6 works backward with older standards. Your problems probably aren't due to ChromeCast only supporting Wi-Fi 5. Creating a Wi-Fi 5 network wouldn't fix the issue. Still, it's possible you're drawing incorrect conclusions.

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Cow_Boi
Member
153
04-17-2019, 11:41 PM
#3
I discovered something new today. After searching, I found mostly similar issues and the only clue was that Chromecast doesn’t support Wi-Fi 6. Knowing it works backward is helpful. I shared my experience because I didn’t notice any problems until after installing a new router. The main obstacles were the couch, the TV, and roughly 15 feet of distance between them. I’m not sure what to do next, so I’ll handle it as is.
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Cow_Boi
04-17-2019, 11:41 PM #3

I discovered something new today. After searching, I found mostly similar issues and the only clue was that Chromecast doesn’t support Wi-Fi 6. Knowing it works backward is helpful. I shared my experience because I didn’t notice any problems until after installing a new router. The main obstacles were the couch, the TV, and roughly 15 feet of distance between them. I’m not sure what to do next, so I’ll handle it as is.

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Bombatronic
Junior Member
4
04-18-2019, 11:04 AM
#4
Your concerns about inconsistent performance have been noted. The message on the screen indicates that the device was activated for a short period before reverting, and power cycling may not resolve this issue. To address it, try disabling the 2.4GHz band in your settings and then re-enable it. If problems persist, checking the USB connection or consulting the manufacturer’s support resources could help.
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Bombatronic
04-18-2019, 11:04 AM #4

Your concerns about inconsistent performance have been noted. The message on the screen indicates that the device was activated for a short period before reverting, and power cycling may not resolve this issue. To address it, try disabling the 2.4GHz band in your settings and then re-enable it. If problems persist, checking the USB connection or consulting the manufacturer’s support resources could help.

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Spaceluca
Junior Member
46
04-18-2019, 06:22 PM
#5
The display shows nothing, only images that continuously loop without any setup code. Restarting doesn’t resolve the issue, but it appears as a fresh device in my Home app at the top where suggestions appear. I can reconfigure it again to fix it. It’s possible I misused the reset button during setup on the new router. I’ll try temporarily disabling the 2.4 band to check if that helps.
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Spaceluca
04-18-2019, 06:22 PM #5

The display shows nothing, only images that continuously loop without any setup code. Restarting doesn’t resolve the issue, but it appears as a fresh device in my Home app at the top where suggestions appear. I can reconfigure it again to fix it. It’s possible I misused the reset button during setup on the new router. I’ll try temporarily disabling the 2.4 band to check if that helps.