F5F Stay Refreshed Hardware Desktop Checking the motherboard, power supply, or even Superman could be the issue.

Checking the motherboard, power supply, or even Superman could be the issue.

Checking the motherboard, power supply, or even Superman could be the issue.

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M
Maclucky
Junior Member
7
03-11-2021, 09:09 AM
#1
I spent the week checking my setup carefully. On May 11, I left my home office without shutting down my PC, everything seemed normal. The next morning I noticed no video output and some artifacts on one monitor, leading me to suspect a GPU issue. I tried resetting everything—plugging in/unplugging, swapping RAM, testing different monitors, even using an old ATX system—but nothing worked. Peripherals still received power normally. Eventually, I upgraded to a new 6700XT and faced the same problem. After some troubleshooting at my friend’s place, we found the RAM was faulty. When I tried it in my original build, it booted and displayed video. We then swapped slots and got it running again.

Later, after a few days, I returned to my friend’s house for hands-on testing. The RAM worked properly once installed correctly. We experimented with different RAM sticks and slots, but the issue persisted. I ended up replacing the RAM and waited a couple hours before getting a new one. After installing it, everything functioned normally until I rebooted into BIOS. There was no video output.

Now I’m trying to figure out if the problem lies with my motherboard or power supply. I ordered a replacement board but want to test it first before opening it up. My guess is that the motherboard might be struggling to draw enough power, especially during reboots. I’m not sure how to check the PSU’s output under these unusual conditions, but I’m open to testing it.
M
Maclucky
03-11-2021, 09:09 AM #1

I spent the week checking my setup carefully. On May 11, I left my home office without shutting down my PC, everything seemed normal. The next morning I noticed no video output and some artifacts on one monitor, leading me to suspect a GPU issue. I tried resetting everything—plugging in/unplugging, swapping RAM, testing different monitors, even using an old ATX system—but nothing worked. Peripherals still received power normally. Eventually, I upgraded to a new 6700XT and faced the same problem. After some troubleshooting at my friend’s place, we found the RAM was faulty. When I tried it in my original build, it booted and displayed video. We then swapped slots and got it running again.

Later, after a few days, I returned to my friend’s house for hands-on testing. The RAM worked properly once installed correctly. We experimented with different RAM sticks and slots, but the issue persisted. I ended up replacing the RAM and waited a couple hours before getting a new one. After installing it, everything functioned normally until I rebooted into BIOS. There was no video output.

Now I’m trying to figure out if the problem lies with my motherboard or power supply. I ordered a replacement board but want to test it first before opening it up. My guess is that the motherboard might be struggling to draw enough power, especially during reboots. I’m not sure how to check the PSU’s output under these unusual conditions, but I’m open to testing it.

J
Jz_Captain
Member
71
03-11-2021, 11:55 PM
#2
The motherboard or CPU seems to be the problem, even though the PSU is delivering power properly. The fault lies with the hardware itself.
J
Jz_Captain
03-11-2021, 11:55 PM #2

The motherboard or CPU seems to be the problem, even though the PSU is delivering power properly. The fault lies with the hardware itself.

L
LittleBill08
Member
190
03-12-2021, 08:20 AM
#3
There’s a simpler method to verify the issue without replacing your CPU. You can run diagnostic tests or use software tools to assess performance and identify potential problems. Since your CPU is only three months old, contacting the manufacturer for an RMA might be a good next step if you suspect hardware issues.
L
LittleBill08
03-12-2021, 08:20 AM #3

There’s a simpler method to verify the issue without replacing your CPU. You can run diagnostic tests or use software tools to assess performance and identify potential problems. Since your CPU is only three months old, contacting the manufacturer for an RMA might be a good next step if you suspect hardware issues.

X
xXSuperNovaXx
Posting Freak
811
03-12-2021, 11:25 AM
#4
Rma the board
X
xXSuperNovaXx
03-12-2021, 11:25 AM #4

Rma the board

O
Okunino
Posting Freak
845
03-12-2021, 01:58 PM
#5
I definitely want to know if it's the board handling the problem. It’s possible they’re behind it, and I’m suggesting the RAM might be the culprit.
O
Okunino
03-12-2021, 01:58 PM #5

I definitely want to know if it's the board handling the problem. It’s possible they’re behind it, and I’m suggesting the RAM might be the culprit.

I
iron_finder1
Posting Freak
750
03-12-2021, 02:42 PM
#6
Certainly, if the PSU failed, all systems would collapse.
I
iron_finder1
03-12-2021, 02:42 PM #6

Certainly, if the PSU failed, all systems would collapse.

M
Maximoreyrojo
Member
141
03-15-2021, 03:20 AM
#7
It makes sense. From what you said, it seems like the CPU is the issue too. Thanks for the follow-ups—I’m just trying to focus on gaming and coding now. Thanks!
M
Maximoreyrojo
03-15-2021, 03:20 AM #7

It makes sense. From what you said, it seems like the CPU is the issue too. Thanks for the follow-ups—I’m just trying to focus on gaming and coding now. Thanks!

V
VortexAh
Member
160
03-18-2021, 09:09 AM
#8
It's definitely not powered by the CPU. The voltage provided to the RAM comes from the board instead.
V
VortexAh
03-18-2021, 09:09 AM #8

It's definitely not powered by the CPU. The voltage provided to the RAM comes from the board instead.

S
Space_Triks
Member
106
03-25-2021, 02:37 PM
#9
It makes sense. It’s time to confirm my registration and check if it remains covered under warranty. Not sure how Gigabyte handles their policies.
S
Space_Triks
03-25-2021, 02:37 PM #9

It makes sense. It’s time to confirm my registration and check if it remains covered under warranty. Not sure how Gigabyte handles their policies.

M
moaman97
Junior Member
36
03-26-2021, 10:43 AM
#10
It might be the CPU that doesn't detect RAM; OP should check both sides.
M
moaman97
03-26-2021, 10:43 AM #10

It might be the CPU that doesn't detect RAM; OP should check both sides.

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