F5F Stay Refreshed Hardware Desktop Check your motherboard's status and symptoms to determine if it's malfunctioning.

Check your motherboard's status and symptoms to determine if it's malfunctioning.

Check your motherboard's status and symptoms to determine if it's malfunctioning.

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Hinokami_
Junior Member
40
08-17-2016, 07:02 AM
#1
I have a Dell OptiX 9020 board with a 4790K that was getting warm with the standard Dell cooler. I purchased this CPU cooler and installed it properly, including applying thermal paste. Afterwards, every time I powered on the PC it would shut down almost instantly. I removed screws from the motherboard and CPU holder, but still faced the same problem. I tested everything—power cables, RAM, CPU, PSU—but nothing else was faulty. The CPU socket showed no bent pins, and I checked the board thoroughly. I also tried resetting the CMOS battery and swapped the PSU and case. My 600W EVGA PSU works fine, and I used a Corsair 3000D case instead of the stock Dell one.

I’m asking three things:
- Is my motherboard completely non-functional?
- Should I replace it or attempt repairs on the old board?
- Could other components connected to the motherboard be affected?

If I get a new board (likely a Z87 model), will my system still work?
H
Hinokami_
08-17-2016, 07:02 AM #1

I have a Dell OptiX 9020 board with a 4790K that was getting warm with the standard Dell cooler. I purchased this CPU cooler and installed it properly, including applying thermal paste. Afterwards, every time I powered on the PC it would shut down almost instantly. I removed screws from the motherboard and CPU holder, but still faced the same problem. I tested everything—power cables, RAM, CPU, PSU—but nothing else was faulty. The CPU socket showed no bent pins, and I checked the board thoroughly. I also tried resetting the CMOS battery and swapped the PSU and case. My 600W EVGA PSU works fine, and I used a Corsair 3000D case instead of the stock Dell one.

I’m asking three things:
- Is my motherboard completely non-functional?
- Should I replace it or attempt repairs on the old board?
- Could other components connected to the motherboard be affected?

If I get a new board (likely a Z87 model), will my system still work?

Y
YuriXbr
Junior Member
21
08-23-2016, 04:55 AM
#2
Perhaps the DELL motherboard isn't compatible with your new cooler. You could connect your old cooler while keeping the new one installed—it should work temporarily. Your approach looks reasonable. The other possibility is the board is damaged; you won't lose much either way. Edited January 4, 2024 by leclod
Y
YuriXbr
08-23-2016, 04:55 AM #2

Perhaps the DELL motherboard isn't compatible with your new cooler. You could connect your old cooler while keeping the new one installed—it should work temporarily. Your approach looks reasonable. The other possibility is the board is damaged; you won't lose much either way. Edited January 4, 2024 by leclod

X
XxAlenxX
Member
118
08-27-2016, 08:10 AM
#3
If I had to estimate from the issues you mentioned, the motherboard seems likely to be the problem and may already be nonfunctional. 2. Motherboards from the Haswell generation often come with a higher price tag, but if you're unsure whether repairing it is possible, you probably lack the expertise needed. You'd likely need to use a multimeter for an extended period to identify the exact fault, if any. 3. A short circuit could explain the failure, especially given the symptoms described. While unlikely, such a short might have damaged other components on the board. 4. If the motherboard is indeed faulty, replacing it would resolve the issue. For your main system, upgrading to a newer platform would be strongly advised if you can afford it. Haswell has performed well over time, but newer chipsets like Ryzen 3000 series or Intel 10th generation and beyond offer significant improvements.
X
XxAlenxX
08-27-2016, 08:10 AM #3

If I had to estimate from the issues you mentioned, the motherboard seems likely to be the problem and may already be nonfunctional. 2. Motherboards from the Haswell generation often come with a higher price tag, but if you're unsure whether repairing it is possible, you probably lack the expertise needed. You'd likely need to use a multimeter for an extended period to identify the exact fault, if any. 3. A short circuit could explain the failure, especially given the symptoms described. While unlikely, such a short might have damaged other components on the board. 4. If the motherboard is indeed faulty, replacing it would resolve the issue. For your main system, upgrading to a newer platform would be strongly advised if you can afford it. Haswell has performed well over time, but newer chipsets like Ryzen 3000 series or Intel 10th generation and beyond offer significant improvements.

M
MrGitarre
Member
160
08-27-2016, 12:13 PM
#4
Yes, it functioned in the previous case too; this appears to be a new adaptation.
M
MrGitarre
08-27-2016, 12:13 PM #4

Yes, it functioned in the previous case too; this appears to be a new adaptation.

I
InoueAlice
Senior Member
677
08-27-2016, 02:07 PM
#5
I kept the issue for a couple of weeks with that board, then swapped the cooler and it stopped working.
I
InoueAlice
08-27-2016, 02:07 PM #5

I kept the issue for a couple of weeks with that board, then swapped the cooler and it stopped working.

W
wolfminer123
Junior Member
13
08-28-2016, 03:17 PM
#6
I just purchased an ASUS Z97 motherboard for $80, and my budget was only $100, so I doubt I could have gotten Ryzen or newer Intel chips.
W
wolfminer123
08-28-2016, 03:17 PM #6

I just purchased an ASUS Z97 motherboard for $80, and my budget was only $100, so I doubt I could have gotten Ryzen or newer Intel chips.

J
JKruse_
Junior Member
13
08-30-2016, 06:15 AM
#7
It might stem from a power surge during installation. I’d attempt to build it on a test platform or a cardboard container to verify functionality.
J
JKruse_
08-30-2016, 06:15 AM #7

It might stem from a power surge during installation. I’d attempt to build it on a test platform or a cardboard container to verify functionality.

N
NooLele
Posting Freak
847
08-30-2016, 10:41 AM
#8
Consider installing the new MMO once it arrives in the case. All the standoffs were placed correctly. It’s possible the cooler caused a short to your motherboard.
N
NooLele
08-30-2016, 10:41 AM #8

Consider installing the new MMO once it arrives in the case. All the standoffs were placed correctly. It’s possible the cooler caused a short to your motherboard.

S
Skeetarr
Member
146
08-30-2016, 07:36 PM
#9
If the Dell motherboard doesn’t match the usual protection areas a regular board uses, the cooler’s back plate might touch internal traces or parts. Have you attempted to run the system outside the enclosure?
S
Skeetarr
08-30-2016, 07:36 PM #9

If the Dell motherboard doesn’t match the usual protection areas a regular board uses, the cooler’s back plate might touch internal traces or parts. Have you attempted to run the system outside the enclosure?

R
RiClake
Junior Member
12
09-13-2016, 05:04 PM
#10
I've tested it outside the case, but it's not functioning properly. You're doing everything correctly according to the image. Regarding safety, putting the new motherboard inside the case along with the CPU cooler and other components seems fine.
R
RiClake
09-13-2016, 05:04 PM #10

I've tested it outside the case, but it's not functioning properly. You're doing everything correctly according to the image. Regarding safety, putting the new motherboard inside the case along with the CPU cooler and other components seems fine.

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