F5F Stay Refreshed Power Users Networks Check your internet speed and activity logs to see if your VPN is affecting performance.

Check your internet speed and activity logs to see if your VPN is affecting performance.

Check your internet speed and activity logs to see if your VPN is affecting performance.

E
ElGuerrero064
Member
53
07-13-2023, 01:13 AM
#1
Surfshark worked for a short time before restarting, but it refused to connect again.
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ElGuerrero064
07-13-2023, 01:13 AM #1

Surfshark worked for a short time before restarting, but it refused to connect again.

P
Propane_Man
Junior Member
33
07-14-2023, 10:11 PM
#2
Windows-based system with a typical network configuration involving routers, switches, and possibly cloud services.
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Propane_Man
07-14-2023, 10:11 PM #2

Windows-based system with a typical network configuration involving routers, switches, and possibly cloud services.

M
MinwoodX2
Member
54
07-18-2023, 12:44 AM
#3
I operate on Windows 11 with an Intel WiFi 6 Ax200 device linked to a router that connects to a modem.
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MinwoodX2
07-18-2023, 12:44 AM #3

I operate on Windows 11 with an Intel WiFi 6 Ax200 device linked to a router that connects to a modem.

H
Harckaon
Member
153
07-18-2023, 01:01 AM
#4
WiFi or Ethernet? Your VPN setup is either a full-home solution or per-device.
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Harckaon
07-18-2023, 01:01 AM #4

WiFi or Ethernet? Your VPN setup is either a full-home solution or per-device.

T
TheSweZie
Junior Member
20
07-31-2023, 12:10 AM
#5
WiFi connection per device using the official software, no modifications made to configuration or parameters such as IP, DNS, etc.
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TheSweZie
07-31-2023, 12:10 AM #5

WiFi connection per device using the official software, no modifications made to configuration or parameters such as IP, DNS, etc.

J
Just_Senya
Member
169
07-31-2023, 09:09 PM
#6
To assist you more effectively, could you confirm a few details? Did you modify your DNS settings—such as using the default from your ISP instead of a POH? Are your gateways configured through your ISP? Lastly, is this on your personal network with no IT firewalls or filtering in place?
J
Just_Senya
07-31-2023, 09:09 PM #6

To assist you more effectively, could you confirm a few details? Did you modify your DNS settings—such as using the default from your ISP instead of a POH? Are your gateways configured through your ISP? Lastly, is this on your personal network with no IT firewalls or filtering in place?

S
sunemoonsong
Senior Member
380
08-02-2023, 02:04 PM
#7
Verify your account details and review emails for messages from Surfshark. Log out of your profile or reinstall the client if needed.
S
sunemoonsong
08-02-2023, 02:04 PM #7

Verify your account details and review emails for messages from Surfshark. Log out of your profile or reinstall the client if needed.

T
Tommy6774
Member
161
08-04-2023, 01:08 PM
#8
Moved to Networking
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Tommy6774
08-04-2023, 01:08 PM #8

Moved to Networking

B
BulldogfanMS
Junior Member
3
08-06-2023, 03:26 AM
#9
the dns is 9.9.9.9 and nothing else changed, i attempted to log in again and stayed on a typical residential network.
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BulldogfanMS
08-06-2023, 03:26 AM #9

the dns is 9.9.9.9 and nothing else changed, i attempted to log in again and stayed on a typical residential network.

H
Hiroyh
Junior Member
13
08-06-2023, 12:25 PM
#10
Thank you for the assistance following the reinstallation and switching to ikev2, it functions properly now.
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Hiroyh
08-06-2023, 12:25 PM #10

Thank you for the assistance following the reinstallation and switching to ikev2, it functions properly now.