F5F Stay Refreshed Power Users Networks Changed to a more technical style but the Telus line employs two DSL connections.

Changed to a more technical style but the Telus line employs two DSL connections.

Changed to a more technical style but the Telus line employs two DSL connections.

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JessyTBHxo
Junior Member
8
09-10-2025, 08:15 PM
#1
Hey, I moved to teksavvy because Telus pricing seemed too steep. I got the Smart Rg 516ac with a new contract, but during installation only one DSL cable was connected from the wall while the other remained unused. I’m not sure how to use the second one. The old Telus router had both cables plugged in, anyone have any tips?
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JessyTBHxo
09-10-2025, 08:15 PM #1

Hey, I moved to teksavvy because Telus pricing seemed too steep. I got the Smart Rg 516ac with a new contract, but during installation only one DSL cable was connected from the wall while the other remained unused. I’m not sure how to use the second one. The old Telus router had both cables plugged in, anyone have any tips?

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juri1990
Senior Member
441
09-12-2025, 01:59 PM
#2
No, I did not place an order for a bonded service from TekSavvy.
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juri1990
09-12-2025, 01:59 PM #2

No, I did not place an order for a bonded service from TekSavvy.

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MrCringles
Member
154
09-12-2025, 03:13 PM
#3
I placed the 75 up 15 download order, though it didn’t mention anything about bonded or not. I’m certain it uses the Telus line and the installer was from Telus.
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MrCringles
09-12-2025, 03:13 PM #3

I placed the 75 up 15 download order, though it didn’t mention anything about bonded or not. I’m certain it uses the Telus line and the installer was from Telus.

8
8434
Member
68
09-12-2025, 04:32 PM
#4
Likely the opposite, up to (with DSL speed not always confirmed) 75 Down 15 Up, one VDSL line should suffice so they probably avoided a bonded setup, which also explains the lower cost compared to your previous plan. Also, since the Smart Rg 516ac seems to function as a standard VDSL router rather than a dual-line bonding device, I’m relying on general understanding of VDSL and reviewing the offerings from Telus and TekSavvy in the UK, as I don’t have direct experience.
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8434
09-12-2025, 04:32 PM #4

Likely the opposite, up to (with DSL speed not always confirmed) 75 Down 15 Up, one VDSL line should suffice so they probably avoided a bonded setup, which also explains the lower cost compared to your previous plan. Also, since the Smart Rg 516ac seems to function as a standard VDSL router rather than a dual-line bonding device, I’m relying on general understanding of VDSL and reviewing the offerings from Telus and TekSavvy in the UK, as I don’t have direct experience.

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The_Almaity
Member
64
09-12-2025, 06:01 PM
#5
I changed because the price was nearly 40 dollars higher for the same deal. I don’t understand how router technology interacts with VDSL and DSL, but I’m sure the router I received had two DSL lines connected to it in the wall. I was curious if there’s a workaround or if I really needed a different model. Thanks for your help!
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The_Almaity
09-12-2025, 06:01 PM #5

I changed because the price was nearly 40 dollars higher for the same deal. I don’t understand how router technology interacts with VDSL and DSL, but I’m sure the router I received had two DSL lines connected to it in the wall. I was curious if there’s a workaround or if I really needed a different model. Thanks for your help!

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Apollo_47
Member
66
09-12-2025, 07:12 PM
#6
The situation isn't exactly the same, that's for sure. I'd review any specifics you have for both contracts, paying close attention to phrases like "up to," speed guarantees, and bonding. Here, bonding is almost non-existent, which makes a big difference. Understanding the details suggests that reaching 75Mbit might require two lines for optimal performance, even though both aim for the same speed. One approach uses bonding to bridge the gap, while the other relies on a single line which can't match the target. This likely accounts for the price variation. For instance, I previously had a 100Mbit plan on one line but now need two to get a slightly better speed. It's not technically bonded, but the idea is similar—using two lines together to enhance speed.
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Apollo_47
09-12-2025, 07:12 PM #6

The situation isn't exactly the same, that's for sure. I'd review any specifics you have for both contracts, paying close attention to phrases like "up to," speed guarantees, and bonding. Here, bonding is almost non-existent, which makes a big difference. Understanding the details suggests that reaching 75Mbit might require two lines for optimal performance, even though both aim for the same speed. One approach uses bonding to bridge the gap, while the other relies on a single line which can't match the target. This likely accounts for the price variation. For instance, I previously had a 100Mbit plan on one line but now need two to get a slightly better speed. It's not technically bonded, but the idea is similar—using two lines together to enhance speed.

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rosypink14
Junior Member
38
09-12-2025, 07:39 PM
#7
You might require the second cable because you're aiming for near-contract speeds. Although most installations are basic, the installers usually have the expertise to set up their equipment correctly.
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rosypink14
09-12-2025, 07:39 PM #7

You might require the second cable because you're aiming for near-contract speeds. Although most installations are basic, the installers usually have the expertise to set up their equipment correctly.

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Samara2005
Member
151
09-22-2025, 05:50 PM
#8
I intended to inquire about the speed they're achieving, likely because they're probably not reaching the contract's target by using just one line, which is why they relied on the previous package.
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Samara2005
09-22-2025, 05:50 PM #8

I intended to inquire about the speed they're achieving, likely because they're probably not reaching the contract's target by using just one line, which is why they relied on the previous package.

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CoreNB2
Junior Member
20
09-22-2025, 08:19 PM
#9
I'm experiencing near-contract latency despite streaming, with ping constantly changing from 10 to 60. I haven't encountered this before and didn't adjust any stream settings, which is why I shared this.
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CoreNB2
09-22-2025, 08:19 PM #9

I'm experiencing near-contract latency despite streaming, with ping constantly changing from 10 to 60. I haven't encountered this before and didn't adjust any stream settings, which is why I shared this.

K
kalleboii
Senior Member
738
09-22-2025, 09:15 PM
#10
This aligns with what we discussed earlier—before you could leverage twice the speed, it was limited by your ISP. Now you're reaching the maximum capacity of a single line. The old router would have been significantly more capable, especially for handling bonding. There might be QoS settings on the router that could assist, but pushing the line to its limit usually results in 10-60 ms latency, which is tough to improve. If you apply QoS, you can lower the delay to about 30ms, though you'll likely notice packet loss. You might need to cut back streaming quality to make it work.
K
kalleboii
09-22-2025, 09:15 PM #10

This aligns with what we discussed earlier—before you could leverage twice the speed, it was limited by your ISP. Now you're reaching the maximum capacity of a single line. The old router would have been significantly more capable, especially for handling bonding. There might be QoS settings on the router that could assist, but pushing the line to its limit usually results in 10-60 ms latency, which is tough to improve. If you apply QoS, you can lower the delay to about 30ms, though you'll likely notice packet loss. You might need to cut back streaming quality to make it work.