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Cant use bluetooth

Cant use bluetooth

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BigBad_Wolf
Junior Member
24
08-19-2023, 03:47 AM
#1
I'm experiencing problems with Bluetooth. I used it before on my PC, but when trying to connect my controller to a game today, the option to enable or disable Bluetooth disappeared.
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BigBad_Wolf
08-19-2023, 03:47 AM #1

I'm experiencing problems with Bluetooth. I used it before on my PC, but when trying to connect my controller to a game today, the option to enable or disable Bluetooth disappeared.

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WorkOff
Member
145
09-02-2023, 05:37 AM
#2
More information needed.
Update your post to include full system hardware specs and OS information.
Make and model controller? Have you installed new batteries?
Look in Device Manager - is Bluetooth shown? (Ensure that in Task Manager > View the option "Show hidden devices" is checked.) What devices are or are not being listed?
Other places to look are Reliability History/Monitor and Event Viewer.
Look for any Bluetooth/Controller related error codes, warnings, or informational events being captured in the logs.
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WorkOff
09-02-2023, 05:37 AM #2

More information needed.
Update your post to include full system hardware specs and OS information.
Make and model controller? Have you installed new batteries?
Look in Device Manager - is Bluetooth shown? (Ensure that in Task Manager > View the option "Show hidden devices" is checked.) What devices are or are not being listed?
Other places to look are Reliability History/Monitor and Event Viewer.
Look for any Bluetooth/Controller related error codes, warnings, or informational events being captured in the logs.

H
HungrySkies
Junior Member
15
09-02-2023, 06:08 AM
#3
Motherboard: Asus rog strix b760-f
Processor: Intel i5-14600k
Cooler: NZXT Kraken pro 360
Memory: 4x8gb DDR5 Kingston fury rgb 5600mhz
GPU: Asus rog strix 2070 super AD
Power Supply: Corsair RM850
Controller: Dualsense ps5 controller. Functions correctly on ps5
In Device Manager, there is an entry called "Intel® wireless bluetooth®"
Uncertain about how to find error codes in Reliability History/Monitor and Event Viewer.
Believing the issue isn't with the controller, since I can't connect anything via Bluetooth and can't power it on.
When attempting to add a device by Bluetooth, I receive:
"Couldn't connect Here are some things to try: On this device, turn on bluetooth. If this device supports bluetooth, but you can't turn it on, try to update your driver through windows update in settings."
My motherboard appears to support Bluetooth (confirmed by Asus's website), yet no driver updates appear in Settings.
H
HungrySkies
09-02-2023, 06:08 AM #3

Motherboard: Asus rog strix b760-f
Processor: Intel i5-14600k
Cooler: NZXT Kraken pro 360
Memory: 4x8gb DDR5 Kingston fury rgb 5600mhz
GPU: Asus rog strix 2070 super AD
Power Supply: Corsair RM850
Controller: Dualsense ps5 controller. Functions correctly on ps5
In Device Manager, there is an entry called "Intel® wireless bluetooth®"
Uncertain about how to find error codes in Reliability History/Monitor and Event Viewer.
Believing the issue isn't with the controller, since I can't connect anything via Bluetooth and can't power it on.
When attempting to add a device by Bluetooth, I receive:
"Couldn't connect Here are some things to try: On this device, turn on bluetooth. If this device supports bluetooth, but you can't turn it on, try to update your driver through windows update in settings."
My motherboard appears to support Bluetooth (confirmed by Asus's website), yet no driver updates appear in Settings.