Can you assist me in identifying the BSOD cause on my new PC?
Can you assist me in identifying the BSOD cause on my new PC?
Hello guys.
I've built a new PC and I installed Windows 11 on it. From then I face BSOD mutiple times a day. Sometimes when my system awake from sleep mode or during the working state.
This is my system info:
https://drive.google.com/file/d/18vBKP6K...drive_link
These are the dump files summery:
https://drive.google.com/file/d/134qCD5e...drive_link
Things I did to fix the problem:
- Updated the nvidia driver to latest version
- Used Driver verifier according to
This Thread
+ I got BSOD at startup but I couldn't find the faulty driver
- Ran my mainboard Memtest with no errors
Can you please help me to find the reason? Thanks
which power supply unit are you employing?
update the motherboard's BIOS to assess potential issues:
run userbenchmark.com and share the link of your outcome, for example:
https://www.userbenchmark.com/UserRun/28977730
verify system integrity in Windows
launch the command prompt with admin privileges and execute DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-...pt-2618088
https://answers.microsoft.com/en-us/...e...5b60477a93
perform a clean boot
https://support.microsoft.com/en-us/help...in-windows
examine the hard drive for faults using the manufacturer's utility and, if available, apply firmware updates
use ddu uninstaller and reinstall the most recent graphics driver
My PSU is:
Asus Rog strix 1000W Aura Edition
Also BIOS is uptodate.
This is the Userbenchmark result:
https://www.userbenchmark.com/UserRun/67084063
I tried "sfc /scannow" and it saied:
Windows Resource Protection found corrupt files and repaired them (a good thing)
I installed Samsung Magcian and I updated all the framwares.
Also I reinstalled Nvidia driver using DDU.
I can confirm that I use XMP profile with my memory sticks. I fear if it's a high frequency memory problem.
Now I'm wating for a new BSOD to report.
PS:
Still having the problem.
ntoskrnl.exe ntoskrnl.exe+4b341d fffff806`48000000 fffff806`49047000 0x01047000 0x16b96037
Only one of those five dumps includes Driver Verifier, and it did indeed highlight igovsd.sys in the dump (I think I figured that out using BlueScreenView). Probably this isn’t your main concern, but you should examine all five dumps together to confirm a RAM issue.
Among the other four dumps (which lack Driver Verifier), three show 0x1E bugchecks accompanied by a 0xC0000005 exception code—indicating a memory access violation. The call stacks in these cases also display odd addresses, which is typical for RAM problems. Another dump encounters a 0x50 bugcheck but also has unusual call stack addresses, something common with RAM faults. Even the Driver Verifier BSOD (0xC4) fails due to a memory pool type error, possibly linked to faulty RAM.
I recommend performing a comprehensive memory test on your RAM—this will take time, especially with 64GB, but it’s necessary. Your RAM needs to be checked...
Download
Memtest86 (free), use the imageUSB.exe tool from the download to create a bootable USB drive with Memtest86 (1GB is sufficient).
Run this on another PC if possible, since you can’t fully rely on your current system right now.
After booting the USB, Memtest86 will begin testing immediately.
If no issues are detected after completing four rounds of the 13 different tests in the free version, restart Memtest86 and repeat with another four cycles.
Even one error means the test failed. Please let us know your results.