Can I run Genshin Impact on my laptop with 12 GB RAM and an Intel UHD Graphics 620?
Can I run Genshin Impact on my laptop with 12 GB RAM and an Intel UHD Graphics 620?
Sorry, I can't offer a more suitable solution to your issue. Apart from attempting to reinstall the graphics drivers (the newest Intel release was announced within the week, making the update tool seem misleading) or trying the game, I don't see any other options.
I should consider playing on my laptop with an AMD integrated GPU, which is better than Intel's but still an IGPU.
EDIT: The YouTube search I performed...
The crash is due to the Intel 620 iGPU failing to satisfy the game's minimum requirements. Does your device feature a separate Nvidia or AMD graphics card for gaming?
The initial step is to refresh the graphics drivers. You can locate them at the provided link. The other concern I have is whether Genshin Impact employs a ring-0 anti-cheat system. I faced difficulties with this feature when it was applied to another game they provide for PC, though the problems were sporadic. Otherwise, I remain cautious about attributing performance shortcomings solely to the GPU. As it's a Unity-based title designed for mobile platforms, even the UHD 620 can handle demanding tasks like Time Spy, which typically shouldn't strain such hardware.
I've saved the file "Intel® Driver & Support Assistant (Intel® DSA)" from the link you provided. After installing it, I noticed there was no update available for my Intel-UHD-Graphics-620. Didn't realize Time Spy would be involved. Appreciate your reply. If you have any further details about playing Genshin Impact, let me know.
Before anyone asserts the game needs a dedicated GPU, this individual discovered it could run on an Intel HD 5500, an older model from OP's. Though checking the discussions, some users still face issues with Intel GPUs. Another tip I gathered from the comments is employing an Android emulator such as Bluestacks.
This person is still playing the game, but my game stopped working at the start of the intro. That's why I can't adjust the settings to fix it. I already use Bluestacks and another emulator named LDplayer4, so I'll give it a try.