Can an RSS feed be created for updates from external websites?
Can an RSS feed be created for updates from external websites?
Hi All,
I recently started working at an electronics service centre. We use an online tool to regularly update incoming service request information. After an hour or two, the same request appears on a webpage. Our goal is to track whether a service request has been listed or not. Ideally, we should be able to generate an RSS feed whenever an update occurs.
P.S:
We don’t have write access to the webpage, but we still need a utility. Is this possible? Please help.
With Hope,
Prabhakaran
The way service requests are handled on the webpage is not entirely clear to me. I assume these requests are stored in a database, and the page links to specific records for each request. There should be indicators showing the status of each request, such as open, assigned, in-progress, or completed. It seems simple to mark changes when a record is updated. But there might be concerns about requests that aren’t being processed by the page or those that haven’t been modified after posting. There’s no immediate need to modify the webpage view to reflect changes from my perspective. Updates or modifications to records can be tracked by examining timestamps and dates. Records that aren’t refreshed within a set period can be easily searched and reported. It would also require assistance from database administrators to verify if any requests have been accessed, possibly through transaction logs. Your case involves complex coordination among all parties to map out workflows and data flows, define the issue, and explore possible solutions. Details are crucial.