Button activates lock screen automatically
Button activates lock screen automatically
Your Surface Pro is set up to auto-log in and open a camera stream in VLC. When users try to restart Windows, pressing the power button brings them back to the lock screen and prompts for the account password. The issue likely stems from how the device handles system recovery or login prompts during reboot. Check if the password prompt appears normally when you restart, and consider resetting the password via Settings > Accounts > Change Password. If the problem persists, you may need to factory reset the device or consult Microsoft support for deeper troubleshooting.
Review the advanced power settings to find an option for requesting a password when waking from sleep, and consider disabling it if needed.